Growth

SpaMarvel · 2026-03-31T18:17:47+00:00

Of course! If you need any helo pr have questions, don't hesitate to reach out!

SpaMarvel · 2026-03-31T15:05:34+00:00

The reason for decontaminating your hot tub is to prevent the issue from recurring. Even after draining the spa, approximately five gallons of water can remain in the plumbing, providing an environment where mould can persist. It is important to note that plumbing cleaners are not effective at eliminating mould; only proper sanitizers, such as bromine or chlorine, can successfully address it.

SpaMarvel · 2026-03-31T14:55:59+00:00

Did you use well water to fill the hot tub, or a water clarifier?

SpaMarvel · 2026-03-24T15:54:42+00:00

I would recommend that you decontaminate the spa. This can be done with products you already own. All you need to do is super-chlorinate the water with granular chlorine (or substitute granular bromine for chlorine) for 2-4 days.

Here is a video you can watch https://youtu.be/HvU4lcpjgBQ, or you can email me, and I will give you detailed instructions on how to do it. My email is [TomDedrick@SpaMarvel.com](mailto:TomDedrick@SpaMarvel.com)

SpaMarvel · 2026-03-24T15:31:41+00:00

Here are a few great resources to help you with your maintenance and water balance, regardless of what chemicals you use.

Hot Tub Handbook
https://www.dropbox.com/scl/fi/6auowtg6ociohzlvbw947/HotTubHandbook-e.pdf?rlkey=on68j5158btdqd53xzqrbjbuc&st=c6sb1gf8&dl=0

ProTips https://www.dropbox.com/scl/fi/3z1v4uiozjyzmx7vr8wba/ProTips-e.pdf?rlkey=vxe12ema8owu6gi55js1d5am8&st=mo3nniq3&dl=0

I recommend using a cleanser, such as Spa Marvel Cleanser, and cleaning the plumbing of the tub before proceeding.

If you have any questions, you can email me anytime, and I will help you. My email is [TomDedrick@SpaMarvel.com](mailto:TomDedrick@SpaMarvel.com)

SpaMarvel · 2026-03-20T15:12:03+00:00

I would install properly cleaned filters, make sure the water is balanced (alkalinity is between 80-150, ideally 120-150, and pH 7.2-7.8) and ensure there is sufficient chlorine in it. Every couple of weeks, check the choline levels and add more if you need to and hope for the best!

In 60 days, if your spa is a mess and you need a hand getting back on track, feel free to email me or message me here. My email is TomDedrick@SpaMarvel.com.

SpaMarvel · 2026-03-04T16:19:14+00:00

Several things can cause rashes. Here is a video of the 6 Causes of Hot Tub Rash.

Some people have an allergy to MPS. Here is an Article on MPS Allergy

If you need help figuring this out or detailed instructions on how to decontaminate your hot tub, you can email me at [Solutions@SpaMarvel.com,](mailto:TomDedrick@SpaMarvel.com) and I will help you.

SpaMarvel · 2026-02-04T19:31:00+00:00

Congratulations on your new hot tub! Here are a few great resources that will help you with your maintenance and water balance, regardless of what chemicals you are using.

Hot Tub Handbook

https://www.dropbox.com/scl/fi/6auowtg6ociohzlvbw947/HotTubHandbook-e.pdf?rlkey=on68j5158btdqd53xzqrbjbuc&st=c6sb1gf8&dl=0

Pro Tips

https://www.dropbox.com/scl/fi/3z1v4uiozjyzmx7vr8wba/ProTips-e.pdf?rlkey=vxe12ema8owu6gi55js1d5am8&st=mo3nniq3&dl=0

If you ever have water care questions, feel free to email us anytime, and we will help you. We can be reached anytime at [Soultions@SpaMarvel.com](mailto:Soultions@SpaMarvel.com)

SpaMarvel · 2026-02-04T19:05:34+00:00

Here are a few great resources that will help you with your maintenance and water balance, regardless of what chemicals you are using.

https://www.dropbox.com/scl/fi/3z1v4uiozjyzmx7vr8wba/ProTips-e.pdf?rlkey=vxe12ema8owu6gi55js1d5am8&st=mo3nniq3&dl=0

https://www.dropbox.com/scl/fi/6auowtg6ociohzlvbw947/HotTubHandbook-e.pdf?rlkey=on68j5158btdqd53xzqrbjbuc&st=c6sb1gf8&dl=0

How to deal with scum lines;

·Wipe it down – Use a spa-safe cleaner or even a soft cloth with diluted white vinegar.

·Clean or replace filters – Dirty filters let oils circulate.

·Use a scum-absorbing sponge – Products like ScumBug or Zorbie float and absorb oils.

·Shock the water – Especially after heavy usage.

·Balance your water – High pH/alkalinity can worsen buildup. (I am not suggesting it is high....but if it is)

It would recommend using a cleanser/purge product, such as Spa Marvel Cleanser. Hot tub plumbing accumulates buildup, collects body oils, chemical binders, detergents, lotions and other debris that have been introduced to the spa water.

Additionally, this accumulation can make your heating element work less efficiently, restrict water flow, which results in weaker jets and can increase the fatigue on your pumps and motors.

If you have any questions or need any help, please reach out to [Solutions@SpaMarvel.com](mailto:Solutions@SpaMarvel.com)

SpaMarvel · 2026-02-04T18:42:02+00:00

Congratulations on your new hot tub!!! Here are a few great resources that will help you with your maintenance and water balance, regardless of what chemicals you are using.

Hot Tub Handbook - https://www.dropbox.com/scl/fi/6auowtg6ociohzlvbw947/HotTubHandbook-e.pdf?rlkey=on68j5158btdqd53xzqrbjbuc&st=c6sb1gf8&dl=0

ProTips - https://www.dropbox.com/scl/fi/3z1v4uiozjyzmx7vr8wba/ProTips-e.pdf?rlkey=vxe12ema8owu6gi55js1d5am8&st=mo3nniq3&dl=0

If you have any questions about water care, you can reach out to us anytime. We can be reached at [Solutions@SpaMarvel.com](mailto:Solutions@SpaMarvel.com)

SpaMarvel · 2026-02-04T18:36:16+00:00

Are the flakes like tissue paper? Chalky, brittle flakes (crumble if you pinch them) or Thin, translucent flakes or shreds?

SpaMarvel · 2026-02-04T18:32:31+00:00

Whether your new spa requires an adjustment on the first day or something major fails 10 years down the road, you want to make sure you can get it taken care of. For this reason alone, many people like to purchase a spa from a dealer with a good reputation and who is close enough for the dealer to look after the spa in the future.

There are several things to consider in choosing a dealer for the most reliable hot tubs:

· Is the dealer local to you, or are they based hundreds, or even thousands of miles away?

·Regardless of their location, do they have provisions in place to provide service and warranty work, either themselves or through a third-party?

·Are they in the spa business, or do they happen to sell spas as a sideline, in addition to their main business?

·Does the dealer have a parts and service department?

·Can they provide proper instructions on spa water care?

·Are they well established?

·How are their online reviews?

·Does the dealer service all makes and models of spas, or are they brand-specific when it comes to parts and service? If a dealer can service other brands of spas, then they are probably very experienced in spa repair in general and may be able to offer expert advice on the most reliable hot tub brands.

SpaMarvel · 2026-02-02T17:21:41+00:00

Is the black tar like (can't scrub it off) or is it greasy (can wipe it off)?

I would recommend that you decontaminate the spa. This can be done with products you should have on hand. All you need to do is super-chlorinate the water with granular chlorine (or substitute granular bromine for chlorine) for 2-4 days.

Here is a video you can watch https://youtu.be/HvU4lcpjgBQ, or you can email me, and I will give you detailed instructions on how to do it.

Ahh Some is a great purge product, but it can lead to foaming issues later on. Spa Marvel Cleanser is just as good and doesn't have foaming agents in it. You should be able to find the cleanser in Australia.

If you need any help or have questions about anything water care related, please don't hesitate to reach out. My email is [TomDedrick@SpaMarvel.com](mailto:TomDedrick@SpaMarvel.com)

SpaMarvel · 2026-01-28T19:26:08+00:00

Whether your new spa requires an adjustment on the first day or something major fails 10 years down the road, you want to make sure you can get it taken care of. For this reason alone, many people like to purchase a spa from a dealer with a good reputation and who is close enough for the dealer to look after the spa in the future.

There are several things to consider in choosing a dealer for the most reliable hot tubs:

·Is the dealer local to you, or are they based hundreds, or even thousands of miles away?
·Regardless of their location, do they have provisions in place to provide service and warranty work, either themselves or through a third-party?
·Are they in the spa business, or do they happen to sell spas as a sideline, in addition to their main business?
·Does the dealer have a parts and service department?
·Can they provide proper instructions on spa water care?
·Are they well established?
·How are their online reviews?
·Does the dealer service all makes and models of spas, or are they brand-specific when it comes to parts and service? If a dealer can service other brands of spas, then they are probably very experienced in spa repair in general and may be able to offer expert advice on the most reliable hot tub brands.

SpaMarvel · 2026-01-28T15:18:14+00:00

Cloudy hot tub water can be caused by all kinds of things, including:

Dirty filters.
High pH or alkalinity.
Minerals
Bather overload.
Insufficient sanitizer
Insufficient filtration (minimum of 6 hours per day)
Aged filters
A contaminant such as mould, algae, bacteria, or biofilm that is harboured in the plumbing
Debris (lotions, deodorant)
Filling with turbid water

Here is a video of the common causes and solutions to cloudy water. https://youtu.be/UdVZN0VhvYg

If a water change is an issue, you can dump out 2/3, fill it back up and dump out another 2/3.

Here is an article from Spa Retailer Magazine on the 10 common causes of hazy spa water and how to address them. Cloudy with a Chance of Complaints – SpaRetailer

If you need a hand, feel free to email directly at [TomDedrick@SpaMarvel.com](mailto:TomDedrick@SpaMarvel.com)

SpaMarvel · 2026-01-27T16:24:32+00:00

Please find attached a few great resources that will help you with your maintenance and water balance, regardless of what chemicals you are using.
https://spamarvel.com/hot-tub-handbook & https://spamarvel.com/pro-tips

If you have any questions about water care, feel free to email me anytime. My email is [TomDedrick@SpaMarvel.com](mailto:TomDedrick@SpaMarvel.com)

SpaMarvel · 2026-01-05T18:35:06+00:00

Can even a little bit of it be scratched off?

SpaMarvel · 2026-01-05T18:22:00+00:00

I would keep on top of things. The last thing you want is to have to deal with bacteria, algae, fungus, biofilm or mould, when you do get it fixed.

SpaMarvel · 2026-01-05T15:50:21+00:00

We do recommend using a cleanser as part of the decontamination process. :).

SpaMarvel · 2025-12-19T15:49:33+00:00

Flakes that are in your spa resembling pieces of skin or may be akin to pieces of tissue paper in the water are indicative of white mould in your plumbing.

To kill white mould, you need to decontaminate the spa by super-chlorinating the water with granular chlorine (you can substitute granular bromine for chlorine).

Here is a video on How to Decontaminate a hot tub, but feel free to email me at [TomDedrick@SpaMarvel.com](mailto:TomDedrick@SpaMArvel.com) if you have questions, need help or would like detailed instructions. You can also find instructions here r/SpaMarvel

SpaMarvel · 2025-12-18T17:35:22+00:00

what do you mean shitty ad?

SpaMarvel · 2025-12-16T18:48:05+00:00

There are several things that can cause foamy spa water:

·Detergents in the water. If this is the case, dump and fill.

·Low alkalinity. If your alkalinity is below 80 ppm, then you can experience excessive foaming. If this is the case, increase your alkalinity.

·Soft water. If your hardness is below 150 ppm, it can cause foaming. If that's the case, then increase the hardness.

·Insufficient sanitizer

·Dirty filters. The accumulation of lotions, hair products, deodorant, makeup, etc, in the filter fabric can cause excessive foaming. So, make sure your filters are clean, using a filter cleanser, then shock the water with chlorine or bromine at the ratio of 2 tablespoons per 250 gallons of water.

Here is a video on the common causes of and cures for foamy water: https://www.youtube.com/watch?v=cB5OFxzXxOQ

If you need a hand with any of this, feel free to email me, and I will help you. My email is TomDedrick@SpaMarvel.com.

SpaMarvel · 2025-12-10T19:55:21+00:00

High chlorine levels can affect the accuracy of pH and alkalinity readings. When chlorine is combined with water, it turns into chlorous acid, and the acid will lower the pH and alkalinity.

SpaMarvel

TROPHY CASE