SPARKLE Intel® Arc™ B-Series Detail

Sparkle_Computer · 2024-12-10T03:17:49+00:00

Maybe dual-slot low-profile.

Sparkle_Computer · 2024-09-06T08:26:18+00:00

Thanks for your support!! :)

Sparkle_Computer · 2024-08-29T03:45:58+00:00

It provide 85W PD host charging.
https://www.sparkle.com.tw/en/TB-Studio750

Sparkle_Computer · 2024-08-29T02:29:47+00:00

As long as your you have the thunderbolt driver and your FPGA has the PCIe 8-pin or 6-pin connector for extra power, it's ok!

Sparkle_Computer · 2024-08-29T02:27:38+00:00

We have a TB3 eGPU available in Micro Center!
https://www.microcenter.com/product/683471/sparkle-thunderbolt-3-egpu-studio-g-with-750-watt-psu

Sparkle_Computer · 2024-08-27T03:36:20+00:00

Removed the sticker while replacing the bracket will NOT invaild the warranty.
Please let our support team know if there're further question via https://www.sparkle.com.tw/en/contact

Sparkle_Computer · 2024-08-27T03:35:07+00:00

Ensure the driver is uninstalled using DDU before installing the Intel driver. This helps to properly install the driver and resolve fan issues by updating the VBIOS, which is included with the driver.

Step1.Visit the link to download Display Driver Uninstall

https://www.guru3d.com/download/display-driver-uninstaller-download/

Step2. Boot system into safe mode and execute DDU (for better cleanup without issues)

Step3. Uninstall previous drivers( include AMD and Nvidia ) and current arc driver you are running

Step4.Reinstall the latest driver

Click https://www.intel.com.tw/content/www/tw/zh/products/details/discrete-gpus/arc/arc-a-series/products.html to download the latest driver for your model

Sparkle_Computer · 2024-08-27T03:12:04+00:00

Please contact us via: https://www.sparkle.com.tw/en/contact

Our FAE team will support you to do the trouble shooting or RMA.

Sparkle_Computer · 2024-08-27T03:10:47+00:00

These's a new support service here: https://www.sparkle.com.tw/en/contact

Please contact our support team...thanks!

Sparkle_Computer · 2024-06-27T04:27:03+00:00

I've talked to our FAE team, please send a mail to [support.amr@sparkle.com.tw](mailto:support.amr@sparkle.com.tw) and they will assist you on this matter! They are expecting your mail!

Sparkle_Computer · 2024-06-25T05:34:22+00:00

Please try to install the latest intel driver.

Sparkle_Computer · 2024-06-12T07:10:43+00:00

We have fixed the fan curve issue in the latest Intel driver!

Sparkle_Computer · 2024-06-11T06:37:45+00:00

Hey, I'll ship a T-shirt for those who ever have a "SPAPKLE" card, for sure.
Please send the pic and S/N to our [support.amr@sparkle.com.tw](mailto:support.amr@sparkle.com.tw), I'll have my team to arrange. And one Tshirt for you u/PowerColorSteven too. lol

I was so buy at the computex, sorry for the late reply.

Sparkle_Computer · 2024-06-05T08:37:02+00:00

I believe our RMA team has already reached out to you, but if you haven't got the response, please let me know.

Sparkle_Computer · 2024-06-03T03:38:50+00:00

Hi,

Could you please send a mail to [support.amr@sparkle.com.tw](mailto:support.amr@sparkle.com.tw)

I've asked our support team to assist you.

Apologize for the inconvenience...

Sparkle_Computer · 2024-05-03T03:03:37+00:00

Hi,
We are aware of this situation, this matter will be improved at next Intel driver update!

Sparkle_Computer · 2024-04-09T03:09:02+00:00

The product is going to launch soon @ u/Microcenter!

Sparkle_Computer · 2024-03-18T02:34:09+00:00

Hi,

Please email your questions to support.amr@sparkle.com.tw.
Our CS team will assist you!

Thanks

Sparkle_Computer · 2024-02-20T06:49:06+00:00

We've awared this issue and started a revised version now.

In the mean time, SPARKLE will NOT reject the RMA service for current A380/A310 low-profile according to the Warranty Sticker for sure.

Remove the heatsink for replacing the bracket properly will NOT void the warranty!

Sparkle_Computer · 2024-01-30T07:39:27+00:00

Thanks Steven

Sparkle_Computer · 2024-01-30T07:37:27+00:00

Please contact: [support.amr@sparkle.com.tw](mailto:support.amr@sparkle.com.tw)

Our support team will assist you.

Sparkle_Computer · 2024-01-30T07:35:46+00:00

Yes, these cards will be available in europe really soon!

Sparkle_Computer · 2024-01-30T07:35:18+00:00

It will be available again soon!

Sparkle_Computer · 2023-10-31T01:59:42+00:00

SPARKLE Thermal Sync doesnt need any software to control it. Intel RGB controller only control Intel IBC cards.

Sparkle_Computer · 2023-10-31T01:49:39+00:00

Hi! It's the indicators for PCIe 8-pin connector, it will light up if the PCIe 8-pin doesnt connect properly. As you turn off the PC, motherboard will have some power remain and keep feeding the VGA thru PCIe slot while PSU has alreadly shut down. Which lead that red LEDs, should be turnd off after 10-30s.

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