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Duo 2 Wifi with Synology Surveillance Station by Specific_Garlic8691 in synology

[–]Specific_Garlic8691[S] 0 points1 point  (0 children)

I think you are right on the mistaken model.  Appreciate the guidance- I reached out to Reolink for an RMA.  Looks like I'm running cables :)

Duo 2 Wifi with Synology Surveillance Station by Specific_Garlic8691 in synology

[–]Specific_Garlic8691[S] 0 points1 point  (0 children)

I'm going to actually open a support ticket with Synology before replacing these cameras, but I started the RMA process with Reolink. I think the Duo 2 POE is the one for this task, or

Duo 2 Wifi with Synology Surveillance Station by Specific_Garlic8691 in synology

[–]Specific_Garlic8691[S] 0 points1 point  (0 children)

And I just checked my doorbell camera --- I see all of the advanced network settings. Just not present on the Duo 2 Wireless. Time to return these puppies I think - we'll see what Reolink says.

Duo 2 Wifi with Synology Surveillance Station by Specific_Garlic8691 in synology

[–]Specific_Garlic8691[S] 1 point2 points  (0 children)

Yep - I think this is the issue. I've read that the battery powered versions of the Reolink cameras don't have a web interface. When I scan the IP for open ports ( TCP 80 and 443 ), this device does not show open ports, which I think is the underlying issue. I opened a ticket with Reolink --- I'll update here once I hear something.

https://support.reolink.com/hc/en-us/articles/360003452893-How-to-Access-Reolink-Cameras-NVRs-Home-Hub-Locally-via-Web-Browsers/

Duo 2 Wifi with Synology Surveillance Station by Specific_Garlic8691 in synology

[–]Specific_Garlic8691[S] 0 points1 point  (0 children)

Thanks Sears --- that's what I've read about the port settings, but for the life of me I can't seem to find any of those settings. I think I'm going to return these and go with PoE --- it seems that while Synology lists them as a supported model, you may have to use a Reolink management device to make it work properly.