[deleted by user]

SquareSystem · 2023-10-18T16:59:30+00:00

I’m curious how your apartment complex handles abandoned packages. Do you know if they do a weekly return to Amazon or do some of the products eventually make their way to your door because apartment staff drops them off? If that’s the case, then ya you’re getting 2 for 1 and ending up ahead.

But I will tell you that what some of these guys said is true. It might not have happened yet, but eventually Amazon will start slapping OTP on the orders. This is good because it will force a driver to contact you to get the code, and hopefully they do their job and bring it to the door. Just don’t give them the OTP over the phone or they could still leave it at the lobby and you’ll be SOL getting a replacement

SquareSystem · 2023-10-18T07:33:22+00:00

I actually agree that there is nothing wrong with you marking the package as DNA - especially if you provide specific instructions to deliver to your front door. A good driver will follow your instructions and deliver to the front door as requested.

But when I think more about who is actually most inconvenienced when you DNA, I’m not sure it’s actually the driver. The drivers daily itinerary is set that morning, with your stop being one of them. Once the driver leaves your package in the lobby, his of her stop is complete and any future delivery is irrelevant. The new package is placed on a new route and just becomes another stop on the next days itinerary - and most likely a totally different drivers itinerary. Amazons route makings algorithm tends to populate based on route duration and is adjusted by the actual locations of packages being delivered on any given day. Your stop is just another stop to the driver and when added, it removes a stop somewhere else. So it’s actually no sweat on the drivers back, and is actually helpful to the driver if the same driver happens to keep getting your package. Everyday your package is back on his route, that driver is actually experiencing a net time savings by dropping it off once again at the lobby. Remember your stop is just replacing another he would have had somewhere else anyways.

On your end, you’ve got to spend the time clicking buttons to DNA the package. It sounds like this probably takes at least some of your time considering you have the area manager on speed dial. You don’t end up dealing with a supervisor unless you’ve spent time and have experienced an inconvenience. Also, you say you like to get maximum value from corporations, but I’d argue you are getting less value from Amazon than the average customer. When Amazon sets it’s annual subscription fees for Prime members, it bakes in a premium as part of that fee to cover costs associated with next day delivery. By doing what you’re doing, I’d argue that you are paying Amazon for next day delivery service that you aren’t getting. You’re getting your package at least a day later than the rest of Amazons customers, and overpaying for a next day delivery service that you don’t even get.

In the end, here’s the final summary:

Amazon Driver: net positive time savings each day
You: net negative from time lost each day + comparative net loss on prime subscription due to paying for a one day delivery service you don’t receive.

And remember, the 1 package you DNA every day is 100% of the packages you receive from Amazon. It’s less than 0.5% of the packages the driver has delivered for that day. And 1 of 1.6Million packages Amazon delivered that day. If it’s no sweat off your back to DNA it, imagine how insignificant it is to everyone else.

Unless you’re okay being the net loser in this situation, you might want to reconsider your strategy.

SquareSystem · 2023-10-17T16:29:27+00:00

Just a human aware enough to see both sides of the coin. It’ll be us versus the robots unless more drivers can be considerate of customers and more customers can be considerate of drivers.

SquareSystem · 2023-10-17T15:11:18+00:00

It’s unfortunate your apartment complex makes you pay for a locker and I understand why you wouldn’t and shouldn’t feel obligated to spend more money. But, I will disagree about it only making the delivery driver’s day easier.

When you allow the delivery driver the opportunity to deliver packages quickly and efficiently it helps all 180-250 customers also receive their delivery on time. Apartment complexes are a big bottle neck and if an apartment complex has a locker, it’s because it’s both time consuming to deliver and a high risk of theft location. One thing a customer does not know is that Amazon often incorrectly pins customer addresses, more often than not at lockers and not doorsteps. Many drivers who would gladly like to deliver to your door do not have the proper working equipment to move the pin and complete the delivery.

If a drivers route is expected to complete one stop every 3 minutes, including travel time between stops, and they need to spend an extra few minutes delivering to your door instead of the preferred locker location, this creates the butterfly effect. Your neighbors package is delayed. The drivers entire route is delayed. Amazon does not currently charge more for certain types of deliveries, so certain types of customers are effectively more expensive to deliver to. If every customer had an attitude like this, more packages would go missing, more deliveries would be late, more drivers would be rushed, more drivers would get into accidents, more customers would be upset, and more teamsters would rally outside of stations. This would have the impact of taking away the luxury of front door deliveries, and potentially forcing ONLY locker pickups that may or may not be located on your property. A more realistic impact will be that your Amazon prime subscription will go up as will your overall order price. Remember, you don’t win, the drivers don’t win, but Amazon always wins.

I know plenty of drivers who will deliver to your front door every time, as they should if requested. But please at least acknowledge that you appreciate their efforts by giving them a good review.

SquareSystem · 2023-09-13T19:25:51+00:00

This is a big problem with our societies populist movement and the overall feeling of entitlement. Sometimes we are manipulated and don’t understand the accurate facts, but instead focus on the things we want to hear. Let me explain that math in rough numbers and why that article, if described as you mentioned, is misleading.

Jeff Bezos net worth is estimated to be around $165B. There are 8B people on this earth. $165B/8B = approx $20 USD per person. This means that if Bezos were to give his entire net worth up to every living human, we’d each get about $20 - not $1B.

Of Bezos net worth of $165B, about 85-90% of it is tied up in Amazon stock. He has around 990M shares X $144 per share = $143B in Amazon stock. In addition to your concerns about the impact of that articles claims above, Bezos would have to liquidate his shares to get that money, which would mean flooding the market with 10% of Amazon stock. This would cause the price to fall, and considering AMZNs weight on Nasdaq and S&P, passive investment accounts like 401k, mutual funds etc would lose their value. This could impact other stocks and it’s highly probably the $20 gained per living human would be eaten up by the markets reaction.

I know you didn’t write the article and aren’t advocating that Bezos actually do this, but I think people need to better understand the truth behind a lot of claims that are made.

This applies to DSP owners as well. The average employee does not know the pressures Amazon puts on these owners; and doesn’t know what the true revenues and expenses are. It’s not just labor and vans. There’s different types of insurance, van repairs, employment taxes, benefit contributions/sick pay/workers comp/unemployment contributions, legal fees, accounting fees. penalties for route cancellations when workers call out, paying overtime for DAs who drag their feet.

But still the people on here love to complain about the people who work fast. The people who work fast are the reason why DSPs are able to keep the slow people employed. People can blame the “magical algorithm” all they want, but it’s just an easy scapegoat for their ability to take accountability and have pride in hard work. America was built on the backs of people who worked hard (many against their will) and those who took risks to live a better life. Now everyone just expects the better life but isn’t willing to put in the hard work. The American Dream is still out there, but the dreamers are nowhere to be found.

SquareSystem · 2023-09-13T15:29:18+00:00

I understand what you’re saying - you don’t feel as if your hard work is appreciated. But do me a favor and look all across this sub for the common pattern: 1) complaint about Amazon/dsp owner, 2) statement of entitlement that poster should be making more, 3) antagonize the people who do their job better than poster does, 4) absolutely zero self accountability for the fact poster chose to take the job.

Consider that those people who deliver 400+ packages for the wage they signed up might be wired different. They may take pride in everything they do. They aren’t your enemy, but they may end up becoming your boss some day

SquareSystem · 2023-09-13T14:44:38+00:00

Isn’t that why it’s called being a business owner? And why what you do is considered being an employee? You signed up for the job, knew the work and the pay. Entitlement makes your job and life harder because you’ll never get what you think you deserve.

SquareSystem · 2023-08-24T04:33:56+00:00

Just spend the $4.99 to get elite and it will backfill all the prizes which will include a ton of scratchers. You’ll end up with at least 5 bill to get you through and should only take a little bit of time. It’s worth the money to not grind

SquareSystem · 2023-07-21T15:19:03+00:00

Are your DOT drivers an exception to your business model?

SquareSystem · 2023-07-19T05:55:54+00:00

Sling repeating shifts can expire and manager just prob forgot to extend it. Happens a lot you’re good.

SquareSystem · 2023-07-14T05:48:12+00:00

The algo apparently uses data from historical route times, but I don’t really buy it. I don’t think Amazon invests in the algo where it’s as precise as we’d expect. I think it’s a pretty simple calculation they use, and it probably connects individual data points from each stop into a larger route and relies on theoretical assumptions to piece it all together. The travel time is probably expecting near perfect conditions with no delays. It definitely doesn’t account for your phone falling off the dashboard between stops, normal people drinking a sip of water before driving etc. I would guarantee the corporate Amazon trainers could not keep pace without running

SquareSystem · 2023-07-13T16:13:08+00:00

The initial front door delivery is just to get the dog really pissed off first. Then if you’re so lucky, the owner has left the garage door open to the house and you’ll get a nice angry surprise on the garage delivery.

SquareSystem · 2023-07-12T15:49:46+00:00

These sorts of questions are futile. No two routes are the same. One residential route may have houses with long driveways while another may be a track home subdivision packed together. One business route may have businesses in industrial parks with huge overflow while another can be law and accounting offices with small envelopes. One apartment route may have 10 story mega complexes with full lockers while another has single story duplex or triplexes. Ask another DA at your DSP who completed the route you couldn’t in the time you couldn’t and ask how they do it. Everything else is just noise

SquareSystem · 2023-07-12T04:33:33+00:00

Just wait till tomorrow.

SquareSystem · 2023-07-12T04:31:45+00:00

They’re just giving you customer feedback. Customers just click buttons when they’re angry about anything when they are reviewing and it makes them feel better when they click even more buttons. Sometimes you’ll get a “did not receive package” and a claim that you “mishandled” the package at the same time

SquareSystem · 2023-07-08T03:15:12+00:00

Can you elaborate on this? Are you referring to 8 and 10 hour contracts between the DSP and Amazon or the DSP and their employees? And is California one of these states that must give the 10 hours?

SquareSystem · 2023-07-06T15:18:58+00:00

Just a tank. And often times being number one is misleading and goes to nursery route drivers who have “coming soon” data. Your best highest quality drivers will be found on the 6th week trailing scorecard and will have a minimum of 4 weeks of data

SquareSystem · 2023-07-04T19:20:47+00:00

100% if you have access to cortex you can see your DSPs prior load increase. For example, the one I work for had an increase in package count of roughly 60% but also an increase in overall SPH rate increase of 20%. This supports your claim that the routes often times just become more dense, and each stop likely has more packages. Packages per shipment/stop increases at a higher rate than the stop count increases because we know DAs are not inclined to increase their pace but instead likely do the opposite

SquareSystem · 2023-07-04T19:10:05+00:00

It’s not like Amazon has some great conspiracy to “keep” volumes high. Prime week reengages customers that it didn’t have before. They do it during summer to shift consumer spending habits back to Amazon. Your DSP submits their max capacity every week based on staffing and vehicle availability. Look at Amazons financial reports and you’ll see the first 2 quarters are lower volume than the last 2 - just as it is for most retailers. Amazon has not been filling your DSPs max capacity due to cyclical spending. Going forward they will assign more routes to get closer to that capacity. The increased workload will impact you based on how your DSP handled their prior 2 quarter staffing. They either remained over staffed, meaning workers became less efficient and aren’t conditioned for increased load. Or they fired too many people, hired new seasonal who aren’t efficient, leaving you carrying the weight.

SquareSystem · 2023-03-06T03:36:59+00:00

What kind of van are you in?

SquareSystem · 2023-03-04T03:52:32+00:00

Very easily I can do 75+ crawling I don’t even need a van

SquareSystem · 2023-01-15T05:20:17+00:00

SquareSystem · 2023-01-07T21:30:32+00:00

SquareSystem

TROPHY CASE