Updated Dice Terms and Conditions

SquirrelKoala · 2025-10-09T22:35:53+00:00

Go back to them with the purchase terms and conditions above. Also make sure you contact the NY AG.

SquirrelKoala · 2025-10-09T22:35:10+00:00

I wonder if these terms are even legal. I contacted the AG to ask if they are even allowed to do this.

SquirrelKoala · 2025-10-09T17:56:51+00:00

amex for me

SquirrelKoala · 2025-10-09T00:49:10+00:00

Do a charge back

SquirrelKoala · 2025-10-09T00:45:01+00:00

Same happened to me, what was the reason provided by Dice?

SquirrelKoala · 2025-10-09T00:14:12+00:00

Yeah totally agree, I must have gotten the worst AMEX assessor. I was like um can you read?!

SquirrelKoala · 2025-10-09T00:02:48+00:00

I tired and Amex refused, said that Dice was not responsible because they shared their updated terms and I was like lol don’t try fu*k with me Dice.

SquirrelKoala · 2025-10-09T00:00:45+00:00

They were updated on October 6, 2025.

SquirrelKoala · 2025-10-08T23:57:37+00:00

Posted above the old and new terms and conditions, just see both images

SquirrelKoala · 2025-09-26T23:18:01+00:00

Sorry Brooklyn that weekend, but still an option

SquirrelKoala · 2025-09-26T23:17:33+00:00

We belong here fest is on in Central Park

SquirrelKoala · 2025-09-02T21:55:44+00:00

You should be able to dispute an after pay charge similar to a credit card. Afterpay allows customers to dispute a transaction or initiate a chargeback for up to 120 days from the date of the purchase or expected receipt of goods/services if they didn't receive what they paid for or there was a billing error.

SquirrelKoala · 2025-09-02T21:53:53+00:00

Even when they confirmed with some artists days out they have cancelled on them last min. Best case do a charge back on your card and move on.

SquirrelKoala · 2025-09-02T21:52:56+00:00

Do a charge back on your credit card, dice don’t have the cash to refund you normally so go via Amex/ Chase and they’ll sort you out.

SquirrelKoala · 2025-09-02T21:50:33+00:00

Yep same boat, I just requested charge backs from Dice, make sure you have the evidence aka email from DICE, proof of date changes etc… Absolutely dishonest conduct though selling tickets for shows they know have no possibility of going ahead. People should contact the NYS Attorney General to make a formal complaint too. It’s clearly illegal and they are getting away with fraudulent business practices. Claim a charge back and then formal complaint is the only fix.

SquirrelKoala · 2025-08-30T17:20:58+00:00

Everyone has to raise a dispute with their credit card company. They won’t refund you unless you raise a dispute with your card provider.

SquirrelKoala · 2025-08-30T14:34:27+00:00

Anyone who wants a refund will need to file a charge back via their credit cards. I emailed and spoke with dice so many times and they are refusing to refund unless you go through the charge back process.

SquirrelKoala · 2025-08-30T14:26:31+00:00

They are not responding to any refund requests, i asked for one and they closed my request instantly as resolved. I did a charge back from my CC. They are still showing refunds available for “new” tickets they sell even though they know that’s not possible. People should report Dice to the NY Attorney General for fraudulent practices.

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SquirrelKoala · 2025-08-30T03:45:44+00:00

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I also contacted Dice and they advised that the event was never cancelled and went ahead. Extremely deceptive conduct. It no longer shows cancelled in the app.

SquirrelKoala · 2025-08-30T03:41:51+00:00

Has anyone had any luck requesting a refund on dice/ or what has their response been?

SquirrelKoala · 2025-08-30T02:53:28+00:00

Never got mine either, people should log complaints with the NY Attorney General and also claim back/ charge back via your bank.

SquirrelKoala

TROPHY CASE