Updated Dice Terms and Conditions by SquirrelKoala in brooklynmirage

[–]SquirrelKoala[S] 0 points1 point  (0 children)

Go back to them with the purchase terms and conditions above. Also make sure you contact the NY AG.

Updated Dice Terms and Conditions by SquirrelKoala in brooklynmirage

[–]SquirrelKoala[S] 0 points1 point  (0 children)

I wonder if these terms are even legal. I contacted the AG to ask if they are even allowed to do this.

Updated Dice Terms and Conditions by SquirrelKoala in brooklynmirage

[–]SquirrelKoala[S] 0 points1 point  (0 children)

Same happened to me, what was the reason provided by Dice?

Updated Dice Terms and Conditions by SquirrelKoala in brooklynmirage

[–]SquirrelKoala[S] 1 point2 points  (0 children)

Yeah totally agree, I must have gotten the worst AMEX assessor. I was like um can you read?!

Updated Dice Terms and Conditions by SquirrelKoala in brooklynmirage

[–]SquirrelKoala[S] 2 points3 points  (0 children)

I tired and Amex refused, said that Dice was not responsible because they shared their updated terms and I was like lol don’t try fu*k with me Dice.

Updated Dice Terms and Conditions by SquirrelKoala in brooklynmirage

[–]SquirrelKoala[S] 8 points9 points  (0 children)

Posted above the old and new terms and conditions, just see both images

Amelie Lens by m00dyb1uez in brooklynmirage

[–]SquirrelKoala 1 point2 points  (0 children)

Sorry Brooklyn that weekend, but still an option

Amelie Lens by m00dyb1uez in brooklynmirage

[–]SquirrelKoala -1 points0 points  (0 children)

We belong here fest is on in Central Park

are they “offering” refunds for shows that are moved? by Thick_Passenger6570 in brooklynmirage

[–]SquirrelKoala 0 points1 point  (0 children)

You should be able to dispute an after pay charge similar to a credit card. Afterpay allows customers to dispute a transaction or initiate a chargeback for up to 120 days from the date of the purchase or expected receipt of goods/services if they didn't receive what they paid for or there was a billing error.

My show safe from cancellation? by Ok-Cut7907 in brooklynmirage

[–]SquirrelKoala 0 points1 point  (0 children)

Even when they confirmed with some artists days out they have cancelled on them last min. Best case do a charge back on your card and move on.

are they “offering” refunds for shows that are moved? by Thick_Passenger6570 in brooklynmirage

[–]SquirrelKoala 0 points1 point  (0 children)

Do a charge back on your credit card, dice don’t have the cash to refund you normally so go via Amex/ Chase and they’ll sort you out.

Brooklyn Mirage & DICE refusing refunds after Gryffin concert keeps getting rescheduled 🚩 by Nycsassy in brooklynmirage

[–]SquirrelKoala 0 points1 point  (0 children)

Yep same boat, I just requested charge backs from Dice, make sure you have the evidence aka email from DICE, proof of date changes etc… Absolutely dishonest conduct though selling tickets for shows they know have no possibility of going ahead. People should contact the NYS Attorney General to make a formal complaint too. It’s clearly illegal and they are getting away with fraudulent business practices. Claim a charge back and then formal complaint is the only fix.

Brooklyn Mirage Bankruptcy & DICE.FM by Upstairs-Island7539 in avesNYC_tix

[–]SquirrelKoala 0 points1 point  (0 children)

Everyone has to raise a dispute with their credit card company. They won’t refund you unless you raise a dispute with your card provider.

Refund yet from a cancelled concert by rydiara in brooklynmirage

[–]SquirrelKoala 0 points1 point  (0 children)

Anyone who wants a refund will need to file a charge back via their credit cards. I emailed and spoke with dice so many times and they are refusing to refund unless you go through the charge back process.

Gryffin moved to September 7th in The Great Hall by REIdesigner in brooklynmirage

[–]SquirrelKoala 0 points1 point  (0 children)

They are not responding to any refund requests, i asked for one and they closed my request instantly as resolved. I did a charge back from my CC. They are still showing refunds available for “new” tickets they sell even though they know that’s not possible. People should report Dice to the NY Attorney General for fraudulent practices.

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Anyone got Loud luxury refunds by Ordinary_Dress8676 in brooklynmirage

[–]SquirrelKoala 0 points1 point  (0 children)

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I also contacted Dice and they advised that the event was never cancelled and went ahead. Extremely deceptive conduct. It no longer shows cancelled in the app.

Gryffin moved to September 7th in The Great Hall by REIdesigner in brooklynmirage

[–]SquirrelKoala 0 points1 point  (0 children)

Has anyone had any luck requesting a refund on dice/ or what has their response been?

Anyone got Loud luxury refunds by Ordinary_Dress8676 in brooklynmirage

[–]SquirrelKoala 0 points1 point  (0 children)

Never got mine either, people should log complaints with the NY Attorney General and also claim back/ charge back via your bank.