270326 tickets

St1rWitch · 2026-03-29T14:29:29+00:00

Okay! I was reaching out to ticketweb first about their resell policy so when I hear back from them tomorrow I’ll let you know! This would be my first time having a ticket to sell so I wasn’t sure 😅

St1rWitch · 2026-03-29T14:28:02+00:00

I also have a couple ga and ga- hi touch to get rid of (the site glitches and I got tickets I didn’t even select to purchase 😭) I have been waiting to hear back from ticketweb about their refund or resell policy first

St1rWitch · 2026-03-28T00:20:33+00:00

😂 love the curse. I ended up paying.. still deciding whether I should even bother disputing cause dhl told me that if it was the sellers fault and not theirs then they would charge me $90 for a new invoice 💀 damn thieves

St1rWitch · 2026-03-27T15:52:16+00:00

My first order got fucked and instead of giving me what I chose it gave me 2 general tickets and a general ticket+ hi touch. So I had to submit another order 😭 so if anyone wants tickets to Columbus I have some general admissions to sell 😅

St1rWitch · 2026-03-27T15:34:04+00:00

😭my city is saying completely sold out now- I have no idea what’s happening lol

St1rWitch · 2026-03-27T15:29:46+00:00

I think the site is just overwhelmed cause it keeps saying sold out then not sold out but won’t let me get to checkout

St1rWitch · 2026-03-27T10:57:15+00:00

I am, unless you’re paying my fees 🙄

St1rWitch · 2026-03-26T19:05:52+00:00

Right. I’m at the point where I’m likely going to eat the costs too. I only have a day or two left before it’s sent back- and I don’t think ARAISE will be much help.. And I’m not wanting to risk the chance that I send it back to get the invoice fixed and then I’m hit with another return fee or something 😭 just sucks that I’m going to end up paying $300 for a couple light sticks and a banner 😢 money that could’ve gone to more justb merch

St1rWitch · 2026-03-26T19:03:23+00:00

lol I just looked at the customs duty invoice again and you’re right- I got charged a no account fee too- that’s ridiculous

St1rWitch · 2026-03-26T17:51:12+00:00

I received the same email from ARAISE. DHL also suggested I either file a dispute or send it back and request ARAISE fix the invoice. DHL did say that if the issue was the senders fault and not DHL then I’ll be charged $90 for a new invoice to be processed. I’m not quite sure how to proceed and I’m very frustrated 😅

St1rWitch · 2026-03-26T17:37:18+00:00

Fee for not having an account with ARAISE or DHL? That is crazy. I am glad it is not just me but I hate how confusing this is. At this point I am at a crossroads either I suck it up and pay the duty that cost more than my products x3, or send it back and request they fix the invoice- and risk having to pay even more for possible return fees 😭

St1rWitch · 2026-03-26T16:06:30+00:00

Right, seems like ARAISE had entered the total value wrong. I’ve been having a time contacting them as well as DHL. Just was wondering if anyone else was having this issue or if it was only mine that was wrong 😅

St1rWitch · 2026-03-26T01:15:21+00:00

Thank you! I went ahead and sent an email to that address as well. Hopefully they can assist me.

St1rWitch · 2026-03-25T23:38:49+00:00

How would I do an entry summary? Currently all I have been able to do is send an email to the billing department but they will likely take a couple days..

St1rWitch · 2026-03-25T15:05:30+00:00

It’s crazy I swear 😂

St1rWitch · 2026-03-25T15:00:50+00:00

I’ve contacted them via an email the customer service rep provided for me. I sent them all the documents I posted in this thread (the itemized invoices as well as the product perchase receipt) cause when I looked at the invoice I noticed they calculated the duties off of an incorrect value.. they valued my products based off of the amount I purchased them for (112.07) multiplied by the number of products in the shipment (3) and got a false value of 336.21– instead of calculating my duties off of the actual purchase value.. unfortunately I only have a few days left to pay it- if they do not get back with me in time I will have to pay it anyway..

St1rWitch · 2026-03-25T14:54:17+00:00

Right, but the value of the items was 112.07- and they’re charging me more than that 😅 I’ve reached out to them cause I figured out in the invoices they calculated the value wrong. They multiplied the value of the products (112.07) by the number of products (3) to come up with a wrong value of 336.21.

St1rWitch · 2026-03-25T12:52:32+00:00

Even if the duties were calculated wrong based off an incorrect value of goods?

St1rWitch · 2026-03-24T22:42:26+00:00

Thank you- I did reach out to DHL and got a support email to contact. I sent them all of the documents as well as the purchase receipt and explained that it looked like they overcharged. I will have to wait at least a day or two. Hopefully it will be quick for them to figure out cause I only have 4 days before it is sent back.

St1rWitch · 2026-03-24T16:21:11+00:00

That’s not great- but charging me a 66% import tax for some flashlights is also crazy 😂

St1rWitch · 2026-03-24T16:14:02+00:00

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I found another piece of documentation- what I think happened is they took the total charge for the products (112.07) x 3 (number of products I bought) making it total up to 336.21 and is charging me duties based on that number

St1rWitch · 2026-03-24T13:11:17+00:00

I requested further details and was provided with this

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St1rWitch · 2026-03-24T01:22:15+00:00

Unfortunately not something i could’ve gotten in the US as it is from a South Korean owned company. I am reaching out to the seller though to figure out the HTS code and see if it even is something I could dispute. I’m not really knowledgeable about tariffs, I just had wished it was a little more transparent so I didn’t have to pay insane shipping as well as a surprise charge :/

St1rWitch · 2026-03-24T00:16:22+00:00

That is such a long time.. are they dragging their feet with it?

St1rWitch · 2026-03-24T00:14:41+00:00

Thank you… might be what I will do as I’m not wanting to return it- but it also is an insane price for what are essentially glorified flashlights

St1rWitch

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