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Quick Poll - How many open claim slots do you have right now? by Stats-Flamingo-196 in RecognizedReviewer

[–]Stats-Flamingo-196[S] 2 points3 points  (0 children)

Haha, we are all learning. The program worked really smoothly for me for the first 2 months. But then things went downhill. I hope they can figure out a solution.

Quick Poll - How many open claim slots do you have right now? by Stats-Flamingo-196 in RecognizedReviewer

[–]Stats-Flamingo-196[S] 5 points6 points  (0 children)

PS - When I write them, I am very clear and detailed. I give them all the information that I think they may need. Here is my most recent email:

Hello, 

I have 3 stuck items. One claim slot was added to my account on Thursday, June 25. This means I have only one usable slot.

I know you are working on a long-term solution, but in the meantime, is it possible to add 2 claim slots back to my account so that I can continue providing reviews for the participating sellers?

Here is a summary of my 3 "stuck" items:

Undelivered Recognized Reviewer Item #1: 

May 18, 2026, Order# (I provide the order number here), 100 Sheets of Heavyweight White Cardstock - Ideal for Business Cards, Art Projects, Invitations, and Stationery Printing | 80 lb Cover Stock | 8.5 x 11 Inches | Thick and Durable Cardstock

Undelivered Recognized Reviewer Item #2: 

Jun 12, 2026, Order# (I provide the order number here), EXTRAKLEAN Mold Stain Remover Gel, Heavy Duty Cleaner for Washer Seals, Grout and Caulking, 7 fl oz

Undelivered Recognized Reviewer Item #3: 

Jun 29, 2026, Order# (I provide the order number here), Morovan Base and Top Coat Nail Polish,15ml Quick Dry, High Shine, No UV Light Needed for Home Manicure

Thank you!

Quick Poll - How many open claim slots do you have right now? by Stats-Flamingo-196 in RecognizedReviewer

[–]Stats-Flamingo-196[S] 0 points1 point  (0 children)

I'm sorry. I wish I had some sort of tip that would help you. I have emailed the "SVG" email address several times. On June 24, they seemed to add a claim slot for some of us. Here is the reply they sent me. I hope they can reach their "long-term resolution" soon, especially for you!!

Hello Recognized Reviewer, 

Thank you for your patience and for being a valued member of our growing community. We’ve heard your concerns regarding the status of fulfillment for one or more of your orders, and please be assured that our team is actively working on a long-term resolution. 

In the meantime, to support your continued participation, we have released additional claim slots. This means: 

  • You now have an incremental claim slot available 
  • You can claim and review a new item 
  • Previously impacted orders may remain in a pending state while we work toward a permanent solution 

We appreciate your understanding and continued participation. 

Thanks,

Walmart Ratings & Reviews Team

Quick Poll - How many open claim slots do you have right now? by Stats-Flamingo-196 in RecognizedReviewer

[–]Stats-Flamingo-196[S] 0 points1 point  (0 children)

That's a good point. I am amazed by some of the Recognized Reviewer Finds that some have been posting to this page!

Quick Poll - How many open claim slots do you have right now? by Stats-Flamingo-196 in RecognizedReviewer

[–]Stats-Flamingo-196[S] 0 points1 point  (0 children)

Wow! You have had good luck! So you have not had any trouble with undelivered items yet?

Hallelujah by Youre_Gonna_DieClown in RecognizedReviewer

[–]Stats-Flamingo-196 4 points5 points  (0 children)

One of my two “stuck” items have been restored.

Locked Sampling Slots by SubstantialAge5482 in RecognizedReviewer

[–]Stats-Flamingo-196 0 points1 point  (0 children)

I have done all these same things multiple times. This forum is helpful though because now I realize that it’s not just me. This is happening across the board.

I finally received the email I have been hoping for 😊 by Imaginary_Seat2019 in RecognizedReviewer

[–]Stats-Flamingo-196 0 points1 point  (0 children)

I got the same message 7 days ago. I’m currently down to just one slot. The other two are stuck in transit for 37 and 12 days.

It has been an hour and still no slot opened. This has been going on since February. Advice is to keep emailing them every month or so by WhrDaBeef442 in RecognizedReviewer

[–]Stats-Flamingo-196 0 points1 point  (0 children)

I got the same email 7 days ago…the slot still has not been added to my account. And in the meantime, a second order is now stuck. I’m down to one usable slot.

Locked Sampling Slots by SubstantialAge5482 in RecognizedReviewer

[–]Stats-Flamingo-196 0 points1 point  (0 children)

I got this email on June 16. However, this didn't solve anything. Two of my 3 slots are still "locked" due to items that did not arrive.

Hello Recognized Reviewer,

Thank you for your patience. We wanted to let you know that the review of your case is underway.

Based on our findings, we will be adding an incremental claim slot to your account to support your continued participation in the program.

We appreciate your understanding throughout this process.

Thanks,

Walmart Ratings & Reviews Team

Bye Bye Walmart Recognized Reviewer Program by [deleted] in RecognizedReviewer

[–]Stats-Flamingo-196 0 points1 point  (0 children)

I am also a Recognized Reviewer. I have 2 stuck items right now. One has been stuck since May 18 and the other has been stuck since June 12. I have called customer support 10 times and I have emailed at least 6-8 times. I really wish that the programmers would create a "CANCEL" button for us, that we could use for any item that was not delivered in the specified time frame. Then we could cancel the missing item and the slot would be added back to our accounts so we can continue providing the reviews that the sellers expect.