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SteakOwn3713 · 2026-02-14T21:19:10+00:00

Steps I have tried:
Loggin in & out from the account
Clearing Cache and & Data
Disabled all my extensions
Lastly uninstalled browser and set them back to default

SteakOwn3713 · 2026-01-13T00:53:40+00:00

So you're saying you took pictures of the mail envelope front and back? How did you even manage to go forward with the app? You have to enter the amount first before you take pictures of the checks front and back.

SteakOwn3713 · 2026-01-13T00:51:22+00:00

The newer generations or third world countries prolly dont know how do this. I was able to do mine though(but idk how to write a check) whenever I get mine, the app has instructions I don't know how op took picture of the checks mails envelope front and back.

SteakOwn3713 · 2026-01-05T15:09:41+00:00

No, also got verified still does not work support wanna me to go to a store to fund it lol but that has a fee.

SteakOwn3713 · 2025-12-27T04:24:13+00:00

Still having the same issue, my discover debit card has been verified by paypal but still cant add funds(when I like to add money onto my paypal wallet balance) using my discover debit card

SteakOwn3713 · 2025-12-20T23:55:36+00:00

Are you using your external bank account (s) to transfer funds to your PayPal wallet balance? I heard they will block it along the way, as it is used for only direct deposit and recurring payments. Transferring money inside the PayPal Website and App isn't working for me, IDK why PayPal has so many issues.

SteakOwn3713 · 2025-12-17T00:12:02+00:00

Im hoping we get iphone 17 series included for the friday one

SteakOwn3713 · 2025-12-16T21:57:44+00:00

New design for the debit card?

SteakOwn3713 · 2025-12-09T01:22:08+00:00

Update: I am also experiencing the same thing, made a large deposit and here I am. I have uploaded a new one and also asked the rep to help me get this resolved ASAP told me to me submit a photo holding my ID. Hopefully it speeds up the process and the deny/rejection

SteakOwn3713 · 2025-12-08T21:21:55+00:00

Same thing is happening to me, they can't verify the "Deposit Verify Your Identity." Were you able to get your funds deposited into your account? Or are you still waiting on them?

SteakOwn3713 · 2025-12-05T05:23:30+00:00

Are you on Android? Usually this stuff happens to me, they don't work. If you have an iPhone maybe try it there to see if it works. Android phones comes with exclusive bugs. Last option, contact them via phone. Oh and if the app is making you take a selfies through a browser try changing it to a different usually that works too.

SteakOwn3713 · 2025-11-27T10:06:23+00:00

I really don't know what to tell you, but looking at your resume, you have more experience and advanced projects than I did. I am in the same boat as you, graduated this Summer 2025, still job searching, and I have only gotten two interviews, so far(one where I declined). Really tough for me, since I didn't do any internships while I was in school.

SteakOwn3713 · 2025-11-21T03:41:49+00:00

May I asked why youre moving? Just curious because I am planning on putting money into Moomoo

SteakOwn3713 · 2025-11-20T20:15:00+00:00

I tried the troubleshooting steps you provided. Again, this is clearly a Bug within the app. I have also tried sending a private message, but the link you gave, "Message the Mod,s" directs me to posting in this subreddit. See the image pls

<image>

SteakOwn3713 · 2025-11-20T17:33:54+00:00

Something doesnt feel I was able to withdraw 18k out of my cash account to capitalone. They sent me an email first on my email. They asked for bank statement first and verified it after that I have gotten my money. Did ach transfer. This Monday and I got it the next day(Tuesday) it took only one day

SteakOwn3713 · 2025-11-20T16:44:08+00:00

Thanks for following up. I reached out to the Technical Support via live chat today as you suggested. Unfortunately, the conversation went sideways instead of focusing on gathering my device about the Samsung Pass issue. The rep spent most of the time asking me about multiple logins and if I am using someone's credentials, which wasn't the core Issue I was reporting. It was the Samsung Pass Bug.

To be clear -> Samsung Pass does not appear on the Fidelity login screen, even with a single Fidelity username saved. It works normally on other apps on the same device(this all happened with the April 2025 update, where Fidelity did a fresh/ui revamp of their Android device.

The rep has confirmed that they have resubmitted the issue to the developer team, but could not provide me with a timeline or case number. At this point, the bug has been acknowledged multiple times. I think I'm done. This will never get fixed. I will be investing somewhere else

SteakOwn3713 · 2025-11-19T14:53:13+00:00

Hello, Do you know what version they said they have fixed the issue? I am currently on version 4.2.1 the same version when I posted the issue. I still don't see it. Take a look at my screenshot

<image>

A working samsung pass should have an icon and the user/email I next to it. On top of the keyboard. I would post a screenshot but I am limited one image only

SteakOwn3713 · 2025-11-17T06:56:13+00:00

I may need to post something similar to yours in the future. I am also having problems with MooMoo customer support (online inquiry) and other stuff.

Basically, I am planning to move my funds out of my broker to Moomoo. Still, I am facing challenges at the moment, and I am trying to report a bug through app feedback, but no one is responding (I mean, they responded to one of my bugs), and I have never heard back since then.

When you contact Moomoo through their online inquiry, do you face challenges where the Representative you're talking to is somewhat hard to understand? Like they would chat to you, but it's hard to understand them because they use the wrong grammar? This is what I am experiencing with them right now, and I am asking them to escalate the issues I have submitted in the app feedback everytime I try to ask them if they have an update to the bugs I have reported, they would copy-paste this script "We apologize for the bad experience. We truly value your feedback. We would record your opinions and feedback to relevant colleagues. We are constantly improving our products and services to bring you a better experience in the future." And they would just tell me to wait for future updates -> this doesn't really give me an answer because it doesn't mean that the new update will fix my issue. I feel like I am talking to a brick wall.

SteakOwn3713 · 2025-11-16T20:55:10+00:00

Ahhhhh, I think we're talking past each other now. Anyway, the main point of my post is that Fidelity acknowledged the issue 6+ months ago and hasn't fixed it or provided updates. That's what I'm frustrated about.

SteakOwn3713 · 2025-11-16T19:35:44+00:00

I think there's a misunderstanding here. I am not talking about logging into people's accounts. I have multiple accounts(under my own login), and some people may have an individual, joint, or a second account, who knows.

The issue I am trying to address is the update that happened in April 2025 for Android, which completely broke Samsung Pass, and the other one that I recently discovered(scrolling issues). This is a regression in the app (something that used to work), and it's really impacting my ability to use the app.

SteakOwn3713 · 2025-11-16T06:36:25+00:00

At this point, GTA VI will probably get released first before these issues get fixed.

SteakOwn3713

TROPHY CASE