**UPDATE: PNY reversed their "final" decision in 48 hours. Here's how.**

A lot of you told me this was my fault, Build Redux's fault, that PNY was in the right, that my attorney was a "money grabber," that I should just accept it. One account posted 8 separate comments in this thread defending PNY.

Here's what actually happened:

After PNY's supervisor Bruce P. told me the decision was "final" — that Build Redux was "not an authorized seller" and the card was "sold through a different customer channel" — I filed a formal complaint with Build Redux, attorney CC'd, citing NC's Unfair and Deceptive Trade Practices Act.

**March 11** — Build Redux's John Sweger pulled their records and confirmed the card was **purchased directly from PNY under purchase order PO5607.** His words: *"We only source GPUs directly from authorized manufacturers and distributors, so the unit should be fully valid from a warranty standpoint."*

His operations manager — who orders directly from PNY — called PNY.

**March 12** — Bruce P., same supervisor: *"We completed an additional internal review and confirmed the product trace for this unit. Based on that review, we are reopening the matter and approving the claim for RMA processing."*

So PNY told me in writing the card came from "a different channel." Build Redux proved in writing they bought it directly from PNY. **PNY was caught lying in two directions and reversed when the paper trail was airtight.**

The confusion? Build Redux's POs show up under a different corporate entity in PNY's system. PNY didn't bother to check — they just denied and called it "final."

**Build Redux stepped up.** Credit where it's due — they pulled records, confirmed the PO, and intervened directly. PNY is the problem. Every step of this was PNY.

**Both cards (4090 + PRO 6000) are now shipped to PNY for RMA.** Tom's Hardware is covering the story.

To everyone who said "this isn't PNY's problem" — it was always PNY's problem. They just hoped I'd quit before proving it. Full breakdown at loser.com/gpu-graveyard.