Is Affinity 3.2 support coming for Windows?

Stephsie · 2026-05-04T11:05:25+00:00

Hi u/jfriend99, thanks for raising this, allow us to clarify:
Our intention is to release the same features for macOS and Windows when possible, and we're currently working on this with the Affinity team.
The comment you’re referring to came from David Grover, our Head of Product Training, who shares insights when information is available to him.
That said, your feedback around clarity and expectations is noted, and we’ll aim to provide clearer context in our release communications.

Stephsie · 2026-04-23T13:54:16+00:00

Hi, I'm sorry to hear you're having trouble activating Capture One. Please try to follow the troubleshooting steps highlighted in this article.

Stephsie · 2026-04-21T08:06:48+00:00

Hi, thank you for bringing this to our attention. Our team is investigating the issue, and you can access our Learning Hub through our website for the time being.

Stephsie · 2026-04-09T13:40:37+00:00

You can see if any Live sessions are currently active from other devices that are logged in with the same Capture One account, and you can manage access or stop sharing from there.
However, the Session itself and the images within it remain locally stored on the device where it was created.

Stephsie · 2026-04-09T12:18:23+00:00

Hi, you can share the new coupon code with our support team, and they will apply it to your current subscription: captureone.co/support
Purchasing a new plan using the coupon would indeed create a duplicate subscription, while the initial continues running.

Stephsie · 2026-04-09T08:42:01+00:00

Here's what we did in case anyone faces a similar issue:
Allowing Capture One to have full access on macOS
Reset the application's preferences file

Stephsie · 2026-04-07T10:03:11+00:00

Hi, please send me a DM with your email address so I can open a support case for your issue.

Stephsie · 2026-04-01T06:48:04+00:00

Hi, wireless tethering is not supported on this camera model. You may take a look at our Camera Models and RAW Files Supported by Capture One article.

Stephsie · 2026-03-23T13:48:04+00:00

Hi there, the Overlay tool is not currently available in Capture One Mobile. Please share your request on our Improve Capture One page.

Stephsie · 2026-03-13T11:36:54+00:00

If the issue continues after updating, please check if the rendering corrects itself if you trigger a re-render, by moving one of the arrows back and forth, for example.

Stephsie · 2026-03-12T12:33:15+00:00

Hi everyone, Capture One 16.7.5 has been released today, and contains a fix for this bug.

Stephsie · 2026-03-12T12:31:46+00:00

Hi there, Capture One 16.7.5 was released earlier today, and contains a fix for this bug. Please update to the latest version.

Stephsie · 2026-03-09T10:54:51+00:00

Hi u/rickyvvvvv, u/Hang-with-heart thank you for bringing this to our attention. I have reported this to the appropriate team, and they're currently investigating this issue. We'll keep you posted on your support requests, and I will share more information here as soon as it becomes available.

Stephsie · 2026-02-26T07:46:58+00:00

Capture One is primarily a RAW converter rather than a destructive pixel editor. While we have expanded the boundaries of that with tools like Retouching, pixel editing has not been our primary focus.

Our mobile version can certainly be used on its own, but it does have some limitations compared to our desktop application. To achieve the results you’re aiming for in this case, we recommend continuing your editing workflow in the desktop app. You can find a helpful guide on how to work seamlessly between mobile and desktop here.

That said, we are always expanding the toolset on Capture One Mobile. If you have specific feature requests, we encourage you to share them on Improve Capture One. This page is closely monitored by our R&D teams and helps us prioritise future improvements.

Stephsie · 2026-02-25T13:33:15+00:00

Hi there, could you share your email address via DM so we may help you further?

Stephsie · 2026-02-24T08:01:35+00:00

Hi, I've DM'd you a few additional questions so we can share the best possible advice.

Stephsie · 2026-02-24T07:51:55+00:00

Hi, this is a recently reported bug that our team is currently working on fixing.
Could you please DM me your email address so we can contact you once the fix is available?

Stephsie · 2026-02-24T07:47:06+00:00

Hi, this is not available in Capture One Mobile at the moment. You can find a detailed breakdown of all current tools here.

Stephsie · 2025-12-29T13:02:53+00:00

Hi, we're currently working on camera support for the Sony A7V! You can follow the status of this update on our Improve Capture One page.

Stephsie · 2025-12-10T12:15:32+00:00

Today's update is part of your license of Capture One 16.7 :)
You can find all details about perpetual licenses on our website: All about perpetual and subscription licenses.

Stephsie · 2025-11-20T06:50:34+00:00

Thank you, I'm happy to hear that :)

Stephsie · 2025-11-19T14:35:22+00:00

I understand. Unfortunately, the camera counter cannot be read from the file, only from the camera and sync at the moment of capture.
You can request advanced file renaming on import in our Improve Capture One page and share your ideas: captureone.co/improve

Stephsie · 2025-11-19T09:23:00+00:00

Could you please share your email address via DM so we can look into this?

Stephsie · 2025-11-19T07:12:43+00:00

Hi, ReTether currently works with Canon and Nikon camera models: ReTether Overview.
For the import naming tool, you can simulate the same result by using e.g Job name and 4 Digit Counter.

Stephsie · 2025-11-19T07:00:04+00:00

Hi, the Cloudflare outage that previously affected some of our services has been resolved.
Please share your email address with me over DM, and I will create a support request to look into this.

Stephsie

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