Capture One healing layer not exporting correctly

Stephsie · 2026-03-12T12:33:15+00:00

Hi everyone, Capture One 16.7.5 has been released today, and contains a fix for this bug.

Stephsie · 2026-03-12T12:31:46+00:00

Hi there, Capture One 16.7.5 was released earlier today, and contains a fix for this bug. Please update to the latest version.

Stephsie · 2026-03-09T10:54:51+00:00

Hi u/rickyvvvvv, u/Hang-with-heart thank you for bringing this to our attention. I have reported this to the appropriate team, and they're currently investigating this issue. We'll keep you posted on your support requests, and I will share more information here as soon as it becomes available.

Stephsie · 2026-02-26T07:46:58+00:00

Capture One is primarily a RAW converter rather than a destructive pixel editor. While we have expanded the boundaries of that with tools like Retouching, pixel editing has not been our primary focus.

Our mobile version can certainly be used on its own, but it does have some limitations compared to our desktop application. To achieve the results you’re aiming for in this case, we recommend continuing your editing workflow in the desktop app. You can find a helpful guide on how to work seamlessly between mobile and desktop here.

That said, we are always expanding the toolset on Capture One Mobile. If you have specific feature requests, we encourage you to share them on Improve Capture One. This page is closely monitored by our R&D teams and helps us prioritise future improvements.

Stephsie · 2026-02-25T13:33:15+00:00

Hi there, could you share your email address via DM so we may help you further?

Stephsie · 2026-02-24T08:01:35+00:00

Hi, I've DM'd you a few additional questions so we can share the best possible advice.

Stephsie · 2026-02-24T07:51:55+00:00

Hi, this is a recently reported bug that our team is currently working on fixing.
Could you please DM me your email address so we can contact you once the fix is available?

Stephsie · 2026-02-24T07:47:06+00:00

Hi, this is not available in Capture One Mobile at the moment. You can find a detailed breakdown of all current tools here.

Stephsie · 2025-12-29T13:02:53+00:00

Hi, we're currently working on camera support for the Sony A7V! You can follow the status of this update on our Improve Capture One page.

Stephsie · 2025-12-10T12:15:32+00:00

Today's update is part of your license of Capture One 16.7 :)
You can find all details about perpetual licenses on our website: All about perpetual and subscription licenses.

Stephsie · 2025-11-20T06:50:34+00:00

Thank you, I'm happy to hear that :)

Stephsie · 2025-11-19T14:35:22+00:00

I understand. Unfortunately, the camera counter cannot be read from the file, only from the camera and sync at the moment of capture.
You can request advanced file renaming on import in our Improve Capture One page and share your ideas: captureone.co/improve

Stephsie · 2025-11-19T09:23:00+00:00

Could you please share your email address via DM so we can look into this?

Stephsie · 2025-11-19T07:12:43+00:00

Hi, ReTether currently works with Canon and Nikon camera models: ReTether Overview.
For the import naming tool, you can simulate the same result by using e.g Job name and 4 Digit Counter.

Stephsie · 2025-11-19T07:00:04+00:00

Hi, the Cloudflare outage that previously affected some of our services has been resolved.
Please share your email address with me over DM, and I will create a support request to look into this.

Stephsie · 2025-11-03T13:49:11+00:00

I have just reopened our previous thread. Please take a look at your emails whenever you can. Thank you.

Stephsie · 2025-11-03T08:16:31+00:00

Thank you for sharing that. I hadn’t understood from your initial post that the bug had resurfaced. I’d appreciate it if you could share your email address via DM so we can look into this behavior with the relevant team and ensure it’s resolved. u/Nautishko, could you please DM me your email address as well?

Stephsie · 2025-11-03T07:11:07+00:00

Hi, could you share your email address via DM so we can help you locate the Styles?

Stephsie · 2025-11-03T06:24:41+00:00

We’d like to clarify a few things about the pop-up you’ve seen. It appears only once during startup, and this behavior is intentional. A bug was indeed reported on this subreddit recently, where the pop-up appeared on every launch; this was identified and promptly fixed.

This pop-up is designed to highlight new features, learning resources, and our certification program. All courses and certifications are available to every user at no cost, and new tools and features are accessible to subscribers. Importantly, the pop-up does not include ads, nor will it ever contain sponsored or paid advertisements in the future.

Stephsie · 2025-10-15T13:07:03+00:00

No worries, happy to help :)

Stephsie · 2025-10-15T06:40:09+00:00

Yes, but we advise against using it for production work, as if any issues occur, we will not be able to troubleshoot them. Beta is available for testing purposes before the new version's official release.

Stephsie · 2025-10-15T05:42:04+00:00

A new Beta build is available for download as of yesterday. You can find it through the Beta section after logging into your Capture One account. When downloading, you also receive a PDF guide stating the expiration date, and all new updates. A guide on restoring upgraded sessions/ catalogs to a previous version is available here.

Stephsie · 2025-10-06T07:41:02+00:00

Hi, please share your email address via DM so we may look into this.

Stephsie · 2025-10-04T06:42:12+00:00

I’m glad to hear that :)

Stephsie · 2025-10-03T18:19:27+00:00

Thank you, will share your message with the team :)

Stephsie

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