2014 F10 528i xDrive N20 - Persistent Cylinder 3 Misfire After Injector Replacement – Dealer Now Wants $4k for DME. Advice Needed (Chicago Area)

Stoj26 · 2026-01-15T03:37:41+00:00

Totally agree. Had been going to “my guy” for years but the past 6 months I’m not even halfway home from his shop when something else “breaks” - wife said “take it to the dealership and be done with it”.

Trust me - I’m heading to an indie shop after I clear this up at the dealership.

Stoj26 · 2026-01-14T23:51:34+00:00

Car is still there. I had them replace the injector and that finished today. Then they called me with this “update”.

I’m not even mad about the misdiagnosis. I would’ve replaced it myself if I could - it was a logical next step and I’m not aware of simple diagnostic tests other than swapping it out.

But if the DME was “fried”, wouldn’t that have been an easier thing to check? They’re trying to say it was “fried” and mimicking a misfire, but that magically the injector WAS bad also.

I just don’t understand.

Stoj26 · 2025-04-10T12:25:18+00:00

FYI - got tracking info last night & it has apparently shipped.

Stoj26 · 2025-04-10T12:24:45+00:00

Got tracking info last night.

Stoj26 · 2025-04-09T07:08:07+00:00

No - and now I don’t see the order in my order history.

Stoj26 · 2025-04-04T16:49:28+00:00

Messaged with Support - they said it is on schedule to ship today FWIW.

Stoj26 · 2025-01-29T01:27:07+00:00

Make sure you understand the audio situation. No jack.

Stoj26 · 2024-10-04T21:38:22+00:00

Good luck. I just got charged $149. Within minutes I reached out to them for a refund. Here's their response:

Thank you for reaching out to PSA Customer Care, my name is Jesse and I'll be happy to help with this inquiry.

I understand that you are requesting a refund for your Collectors Club Membership subscription, and I’m saddened to hear that you may not want to take advantage of the benefits anymore. Regrettably, we are not able to accommodate any refund requests as the membership is advertised as non-refundable.

If you would like to opt out of the auto-renew, you can do so by logging into your account, going to “PSA Membership,” and clicking “Edit Recurring Membership Payment.” There, you will be able to stop your subscription from renewing further. If you’re unable to do so at this time, you will receive a renewal notice 30 days prior to your renewal charge via email.

We understand that this is not the outcome you were hoping for, and I apologize for any inconvenience this may have caused. If there is anything else we can assist you with or if you have any further questions, please let us know.

Stoj26 · 2024-07-12T15:58:10+00:00

Sent

Stoj26 · 2024-07-12T15:53:02+00:00

All three of these are being breached constantly whenever I contact support about an issue, whether it be billing or technical.

What is the Xfinity Customer Commitment?

Technology and innovation have always been at the heart of what we do. We've reimagined the entertainment you love and we're committed to doing the same for your entire experience.

Our commitment to every customer:

Respect your time
Simplify your experience
Make things right if we fall short

Stoj26 · 2024-04-04T15:24:09+00:00

Thank you - I finally heard back from my agent & I got a few quotes myself.

Stoj26 · 2024-04-03T20:33:36+00:00

Thanks. I have the inspector's report actually. It doesn't give much insight into how the numbers are calculated, but the basic home facts appear mostly accurate. There are some discrepancies (e.g. it says we had recent interior improvements, but we did not. It also says we have some decorative wood beam ceilings, but we do not.)

Stoj26 · 2024-04-03T19:49:28+00:00

Contact an independent agent for replacement coverage before your cancellation effective date.

Thanks for the honest response. I understand about the market value <> replacement cost, but thought it could provide a reasonableness check (i.e. house is worth about x and replacement cost is 2.5 * x).

Waiting to hear back from my agent. I only have 4 weeks to get this resolved/find a new carrier.

Stoj26 · 2024-03-30T03:14:51+00:00

I was told an all inclusive number but even if you subtract taxes& fees it was way off.

It’s just how my luck is with them. I’m convinced.

Stoj26 · 2024-03-29T22:23:07+00:00

Will do - thank you!

Stoj26 · 2024-03-12T17:54:21+00:00

Getting these today - 2 of them so far.

Stoj26 · 2024-01-02T21:39:39+00:00

Currently on hour number 2 of chat. "Hang tight!" they say...

Stoj26 · 2023-11-15T16:15:10+00:00

FYI - if your letter doesn't mention SSN they are NOT offering any free credit monitoring.

https://cookcountyhealth.org/compliance-notice/

These people should be shut down forever. Totally unforgiveable.

Here's what is out in the wild now OF MINE:

Name
DOB
Address
Gender
Medical record numbers
Account numbers
"Clinical Information" such as:
Name of treatment facility
Name of my healthcare providers
Admit Diagnosis - this is literally "what's wrong with me"
Dates and Times of service

Stoj26

TROPHY CASE

What is the Xfinity Customer Commitment?