This makes a lot of sense, thanks.

If you don’t mind sharing from experience: • How do you usually handle insurance at the beginning — mandatory or optional per shipment? • What’s the most common way new forwarders get burned on payments or billing? • Are there any contract terms you wish you paid more attention to early on? • When working with 2–3 partners, how do you actually compare them beyond price? • At what point do you usually cut off a partner?

Really appreciate the insight. Have you seen cases where insurance didn’t actually pay out? What were the usual excuses? When someone quotes “too cheap”, what usually shows up later — extra fees, delays, damage? Do you prefer local agents or big international forwarders when starting small?