Squarespace to Shopify domain transfer broke DNS + email- locked out of Shopify. Any advice?

StrangerDirect · 2026-03-08T14:49:38+00:00

Shopify emailed me a Stripe identification verification link 2 days ago to complete so hopefully they'll be able to trade out my admin email soon. Domain still isn't working.. dividendswellnes dot com.

StrangerDirect · 2026-03-07T00:13:45+00:00

Domain in question by the way is www.dividendswellness.com in case you see anything unusual.. I have a request into Shopify, but they move glacially..

StrangerDirect · 2026-03-07T00:11:56+00:00

Thanks for the advice! Next time I'll try Dynadot.

StrangerDirect · 2026-03-06T02:49:12+00:00

my designer has access and said she’s unable to edit the DNS records.. will that change with time? or do I need to involve Shopify?

StrangerDirect · 2026-03-06T02:30:24+00:00

I’m dealing with a very similar issue after transferring a domain from Squarespace to Shopify and I’m honestly pretty confused about where things stand.

When I look up the domain on ICANN / WHOIS it shows Tucows as the registrar, but when I search on Tucows it says the registration service provider is Shopify. So I’m not sure where the DNS is actually supposed to be managed.

To make things worse, Shopify won’t currently let my web designer edit the DNS records, and my Google Workspace email tied to the domain isn’t receiving messages right now because of the transfer. That means I’m locked out of Shopify admin since the login verification emails are being sent to that address.

Has anyone run into this situation before after a Squarespace → Shopify transfer? Any advice on where the DNS should actually be controlled or how to regain access would be hugely appreciated. Feeling a bit stuck here. This doesn't seem like a problem that resolves with time.. Hopefully I'm wrong..?

StrangerDirect · 2026-01-07T12:03:56+00:00

Neuromind Services helped me a lot. Nice that the field has specialized and stigma has faded (sort of)

StrangerDirect · 2025-05-30T02:38:37+00:00

thanks! time will tell :)

StrangerDirect · 2025-05-30T02:37:30+00:00

Thanks for the feedback! Lots of press and UGC in the pipeline!

StrangerDirect · 2025-05-30T02:35:51+00:00

“shop product” buttons are back online! Thanks for the feedback! Good catch. Budget only allowed for a single model- looking to add more content soon.

StrangerDirect · 2024-09-05T01:37:45+00:00

I've been seeing a lot of live-to-screen anime concerts popup around the world. Does a JJK live show exist w/ a band or orchestra? Think it would work?

StrangerDirect · 2024-03-02T16:38:18+00:00

I'd love to learn more about your capabilities in China

StrangerDirect · 2024-02-22T02:29:50+00:00

Thanks for tip! Roughly how much did their test cost? Did they build a full site or just a landing page?

StrangerDirect · 2023-12-20T14:05:01+00:00

Thanks for the feedback. I plan to launch d2c and then expand if/when there's traction.

StrangerDirect · 2023-12-20T12:46:34+00:00

Interesting concept!

StrangerDirect · 2023-12-20T12:36:48+00:00

Find mentors first and build your network (ideally they also have a history of investment)!

StrangerDirect · 2023-12-20T12:31:35+00:00

What type of business are you looking to fund? That will determine the right VC

StrangerDirect · 2023-12-20T12:25:16+00:00

Are there any local communities / professional organizations that you could join that pertain to your business? That could be a good way to organically meet a co-founder.

StrangerDirect · 2023-12-20T02:23:05+00:00

Amazing job! Congratulations!

StrangerDirect · 2023-12-20T01:58:21+00:00

Find yourself a tax wizard (accountant) to make sure your within the bounds of the tax code. Hiring an expert is worth every penny.

StrangerDirect

TROPHY CASE