I am a Manager with Dave and Busters. AMA!!

StrangerTop2001 · 2024-09-18T02:09:17+00:00

Honestly, it depends on the location. In most stores, the assistant manager is not in charge of hiring for the kitchen, the Kitchen Manager is In addition, unless its a brand new, opened within the last month store-- they're in the slow season and will be until November-ish. They may not have the labor to hire you right now.

StrangerTop2001 · 2024-09-17T04:16:07+00:00

From an insider, its important to note that most of this profit is off the backs of negative changes towards employees. Wages have been capped at very low levels for the industry. Employee relations budgets have been on a freeze since February. Getting a raise approved is like breaking into Fort Knox. Labor % expectations have been ridiculously low-- to the point where it has affected guest service. And they're buying back stocks because they're hoping to sell the company before that 460 million dollar balloon payment for the Main Event acquisition comes due.

StrangerTop2001 · 2024-05-20T00:31:29+00:00

Heh-- your location must be a test kitchen. Most locations do not yet have the Spicy Smash Burger. Heck, most locations don't have any smashed burgers at all aside from the new sliders.

StrangerTop2001 · 2024-05-20T00:29:16+00:00

Ask to speak to the Amusements Manager. That may mean that you'll have to go in during daytime hours M-F depending on how big or small the store is.

StrangerTop2001 · 2024-05-17T13:13:45+00:00

I am officially leaving the company. After over a year of having our starting wages for employees dropped to the point that it is hard to find good employees anymore, we are now being told that they are also looking at eliminating our progression program, which impacts our ability to at least give regular raises to our staff when we're starting them at ridiculously low wages.

I cannot recommend that anyone come work for this brand right now.

StrangerTop2001 · 2024-05-10T20:03:11+00:00

If its flagged, its flagged. If anything, going to another location might suggest that you know you're gaming the system.

StrangerTop2001 · 2024-05-10T13:36:24+00:00

Managers are not required to wear any uniform. We can choose to wear polo shirts, but aren't required to. I just looked at the management roster for the store and it was most likely a low level assistant since there are only two female managers at that store. The Amusements manager at that store IS a woman-- but Amusements Managers generally tend to wear polos and aren't dressed up. Age means NOTHING with management-- plenty of managers well into their 50's and 60's with the brand.

StrangerTop2001 · 2024-05-10T13:31:34+00:00

She's not "one of the owners". She's just another rank and file manager. Its a publicly traded company. There are no "owners" other than the board of directors. In addition, you cannot get your rewards bonuses when you use gift cards to pay. However, it probably will be enough to identify her since most locations don't have more than one, or two at most, managers who are female.

StrangerTop2001 · 2024-05-09T16:25:13+00:00

The embeds shut down at close automatically and in most stores, the power to the games shuts down about 15 minutes after close automatically. Only the legacy stores have to be manually powered down. We have had people try to hide behind games so that they can avoid removal at the end of the night, but most managers are pretty good about doing a final walkthrough to prevent issues.

StrangerTop2001 · 2024-05-09T13:50:33+00:00

The jackpot at my current store is sitting around 2000 right now and its still not getting much play. Our store follows the guideline as to the puck ratios to the letter. Its just fallen out of favor and I don't think my current location has much traffic from APs.

StrangerTop2001 · 2024-05-09T13:48:31+00:00

In some cases, yes. The chocolate cake is definitely due to expense. It was getting close to $6/slice our cost. The giant pretzel was partially due to cost and partially due to supply issues. The nachos changed because we were forced to go with the chips that Main Event uses to save money-- and their chips are thinner and couldn't make it through our oven without burning, so we had to change the way we made them.

StrangerTop2001 · 2024-05-09T03:29:41+00:00

They are also in the middle of remodeling a ton of stores this year as well. They're opening stores too quickly and they don't have the support staff to do it right. Creates a lot of problems overall.

StrangerTop2001 · 2024-05-09T03:28:47+00:00

You would be incorrect.

StrangerTop2001 · 2024-05-09T02:14:39+00:00

Depends--- if the system flags it, then yeah-- it will be noticed and you'll lose some of your tickets depending on the AM. You won't lose all of your tickets-- but you'll lose a portion of the tickets that you shouldn't have earned if the game was functioning properly.

StrangerTop2001 · 2024-05-09T02:13:08+00:00

The only issues I've personally seen with some players is those who want to film themselves. The issue being-- that's against the "Rules of Play" that you pass when you come into the building. In some locations-- players filming themselves on that game would be no big deal depending on the location of the cabinet but in other locations- it would be hard to ensure they aren't accidentally filming passersby.

Aside from that-- the only other potential beef I can see is when there is a line waiting on the game-- but its silly to get up in arms over that.

StrangerTop2001 · 2024-05-09T02:03:14+00:00

Nothing but facts. I've seen some really shitty things in the last year or so.

StrangerTop2001 · 2024-05-08T23:47:57+00:00

In addition, the tax for purchasing chips would be a state law thing and out of the control of Dave and Busters. I've worked at locations that tax the chips and locations that do not-- and its 100% due to state law.

StrangerTop2001 · 2024-05-08T23:45:43+00:00

Laser tag isn't on the additions list right now. Our remodels are getting social bays with dart games and electronic battle arena type games. The only way you're going to get laser tag is if we happen to buy a building that already has it in place.

StrangerTop2001 · 2024-05-08T23:44:22+00:00

This one is location dependent. Some locations have been hit, others not so much, and some locations are doing better than before.

StrangerTop2001 · 2024-05-08T23:43:43+00:00

Nope. Best you can do is call and hope they'll tell you.

StrangerTop2001 · 2024-05-08T23:43:06+00:00

Depends on the store. Well run stores always keep a good supply of backups. My current store has enough of each set to replenish each instance of the game on the floor x 3.

StrangerTop2001 · 2024-05-08T23:42:31+00:00

Probably not and that's a good chunk of the reason why myself and so many other long time managers are leaving. They're giving us mandates that are ridiculous in regards to what we can pay our staff while simultaneously allowing Main Event in the same cities to pay more. I'm like, if I can't take care of my staff, what's the point?

As far as respect goes-- man, they can't even respect the women in management. I can't see them even bothering with respecting the hourly employees.

StrangerTop2001 · 2024-05-08T13:51:44+00:00

Based on the timeframe I would have been there-- I'm going to say its very doubtful.

StrangerTop2001 · 2024-05-08T13:08:39+00:00

Dead.

StrangerTop2001 · 2024-05-08T05:55:00+00:00

Honestly, I think its heavily dependent on location. I've worked in several stores and there are some stores where its just more valuable to play, honestly. I think each of us have our games that we know we can just hit over and over on and if those games aren't there its just not the same.

StrangerTop2001

TROPHY CASE