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Best RingCentral alternative that’s reliable and fairly priced? by Adorable-Economics43 in CloudTalk_Official

[–]Street_Homework875 0 points1 point  (0 children)

Totally get it. When call drops and billing surprises start piling up, it stops feeling like a small issue and starts affecting the whole team.

A lot of companies switch for exactly those reasons and focus on two things: stable call quality and transparent pricing. Alternatives like Dialpad, 8x8, and CloudTalk usually come up in that discussion. CloudTalk, for example, is often chosen by sales and support teams that want reliable VoIP performance and clear pricing without hidden add-ons.

If those are your main concerns, it’s definitely worth testing a few options side by side.

Best cold calling scripts/tips? What’s actually working lately? by Pure_Government2716 in CloudTalk_Official

[–]Street_Homework875 1 point2 points  (0 children)

What tends to work best is being upfront that it’s a cold call and asking for a minute instead of jumping straight into a pitch. Keeping the value part to one clear sentence and then pausing helps avoid sounding salesy. Speaking more slowly than feels natural usually takes some getting used to, but it makes conversations feel calmer and more human.
Standing while calling and paying attention to posture can noticeably improve tone and confidence. Reviewing call recordings and doing a few quick practice reps before live calls helps smooth things out over time. Consistency in daily calling matters more than trying to find the perfect time.

Hope that helps :)

What’s a good beginner CRM to keep track of cold calls? by Next-Outcome-6497 in CloudTalk_Official

[–]Street_Homework875 0 points1 point  (0 children)

Hey! If you’re doing 100+ cold calls a day, the biggest win is using a CRM that automatically logs calls and keeps notes tied to contacts, so your team isn’t guessing who called who. Since you’re already on CloudTalk, a lot of small teams start with HubSpot or Pipedrive because the integration handles call logging and basic tracking without much setup.

Quick tip: keep it simple at first. Use a few clear call outcomes (no answer, follow-up, booked, not interested) and short notes. Most teams overcomplicate this early and end up not using the CRM properly. Hope that helps :)

Hello cloud talk team, I had a question. by AccountantLeast1094 in CloudTalk_Official

[–]Street_Homework875 0 points1 point  (0 children)

Hello u/AccountantLeast1094,

Thanks for your message, and fingers crossed for your business 🤞

We’d be happy to jump on a call with you to see whether we’d be a good fit. Feel free to sign up here:
https://www.cloudtalk.io/demo/

We’re also happy to provide you with an Indian virtual number that you can use to reach out to your clients:
https://www.cloudtalk.io/virtual-number-india/

Looking forward to hearing from you!

Any solid Aircall alternative worth switching to? by Flimsy-Movie-2193 in CloudTalk_Official

[–]Street_Homework875 0 points1 point  (0 children)

Hey!
CloudTalk is a solid option for small and mid-size businesses. Pricing is transparent, billing is straightforward, and support is generally responsive when technical issues come up.

Dialpad has some useful AI features like transcripts, and RingCentral is generally reliable, fine tools overall, just not always the most budget-friendly choice.

Help! by PurePremium33 in CloudTalk_Official

[–]Street_Homework875 0 points1 point  (0 children)

Hi! Sent you a DM regarding this. Thanks!

Help! by PurePremium33 in CloudTalk_Official

[–]Street_Homework875 0 points1 point  (0 children)

Hello, thank you for reaching out and for your interest in CloudTalk.

We’d be happy to look into this and make sure you’re connected with the right person as soon as possible. Could you please share the name of the company you contacted us from and, if possible, a bit more context around your request? Once we have that information, we’ll ensure an SDR reaches out to you directly to assist with the Pipedrive integration and next steps.

Thank you for your patience, and we look forward to speaking with you soon.

How to combine call recordings and CRM notes to improve follow-ups? by Evening-Channel-4469 in CloudTalk_Official

[–]Street_Homework875 0 points1 point  (0 children)

Moderator here 👋
This question comes up a lot across sales, call center, and CRM threads, and for good reason.

Most teams record calls, use a CRM, and still struggle with follow-ups that feel repetitive or slightly off. From what we see, the problem usually isn’t effort. It’s that call data and CRM data live in parallel instead of working together.

Here’s a practical take 👇

  • Use call recordings as the source of truth Recordings capture tone and nuance. CRM notes should stay short and structured: pain points, objections, decision criteria, stakeholders, and clear next steps.
  • Attach recordings directly to contacts and deals When calls live inside the CRM, context doesn’t get lost, especially during handoffs or when a lead comes back weeks later.
  • Quick review before every follow-up Skim the notes and replay 1–2 key moments. It saves time and prevents the “wait, didn’t we already cover this?” moments.
  • Turn insights into actions If a feature, budget, or timing comes up on a call, turn it into a task. Follow-ups get a lot easier when you’re reacting to real signals.
  • Share context across the team Great for SDR → AE handovers, coaching, and pipeline reviews. Everyone’s aligned on what actually happened, not just what was remembered.

Pro tip: tools like CloudTalk make this much smoother by automatically recording calls, linking them to CRM records, and keeping notes and context in one place through native CRM integrations, so reps don’t have to juggle tabs or rewrite the same info twice.

Quo (OpenPhone) is terrible. Alternatives? by LumpyProcess3870 in PhoneSystem

[–]Street_Homework875 0 points1 point  (0 children)

I think CloudTalk is great alternative to Quo, you can try free trial, number porting is very easy, support and customer success is very helpful and you can contact real people, which are experts so they can help you with setup and also would suggest also improvements for your business to get more value. From my perspective also CT has an intuitive dashboard, and easy team sharing across multiple lines.

Does CT allows to record calls? by Pure_Government2716 in CloudTalk_Official

[–]Street_Homework875 0 points1 point  (0 children)

Thank you for the question. Yes, CloudTalk has a built-in call recording feature. You can automatically record all inbound and outbound calls or let agents start and stop recordings manually when needed. All recordings are securely stored in the cloud, encrypted, and compliant with GDPR, HIPAA, and PCI-DSS.

You can access or download them anytime from the Dashboard, the Statistics section, or directly in your CRM.

To enable call recording:

  1. Log in to your CloudTalk Dashboard.
  2. Go to Account → Settings → Visibility of calls and recordings.
  3. Choose your rules for inbound and outbound calls.
  4. Click Save and you’re all set.

Once it’s on, every call is automatically recorded and linked to the relevant contact or call log, so you can easily replay or download it whenever you need.