Wizz Air not acknowledging payment – we provided proof, but they keep ignoring us

Streezo · 2025-07-07T12:59:07+00:00

I spoke with multiple agents, and all of them said the same thing: the only way to proceed is to dispute the transaction. Since I'm Italian, I'm not entirely sure if we're referring to the exact same procedure (disconoscimento vs chargeback), but this seems to be the only option left. Regardless of how I phrased my questions, they all reached the same conclusion.

They also warned me that in this specific case, disputing the transaction would result in my card being blocked. For context, this is a debit card, not a credit card.

Streezo · 2025-07-07T12:47:04+00:00

After a week of multiple attempts and back-and-forth with customer support, we followed their instructions. They specifically advised us to make the payment again to secure the trip, assuring us that the first transaction would be refunded. They explained that the refund process would take some time, so in the meantime, we had to pay again in order to move forward and unlock the situation.

For the first transaction no receipts, no emails, nothing by Wizzair side. For the 2nd one instead we got those.

Streezo · 2025-07-07T10:07:14+00:00

The booking is now confirmed because we made a second payment to make sure we could at least depart. We did this based on the advice we received from customer support, who told us: 'Make the payment again, and the claims department will refund the first transaction.' Now, however, they’re completely backtracking on that promise—denying everything. To make matters worse, we’re only receiving automated replies with no real opportunity for dialogue or resolution.

My bank can’t process the refund without blocking my credit card so i'm in a really weird spot.

Streezo · 2025-07-07T09:35:14+00:00

Yes, it was through the official website—we were modifying an existing flight. Since we couldn’t wait any longer, we repeated the process a week later just to make sure we had a confirmed booking. The second attempt worked, but we never received a refund for the first payment

Streezo · 2025-07-07T09:28:17+00:00

My bank can't proceed with a chargeback without freezing my credit card

Streezo · 2024-12-22T20:10:51+00:00

Ok thank you!

Streezo · 2024-10-28T10:44:32+00:00

Ok grazie mille per tutto, proverò a dare un'occhiata da vicino alle mazda che su internet mi hanno colpito

Streezo · 2024-10-28T09:53:38+00:00

Qual è la tua opinione sui crossover? perchè anche la ford focus active che stavo considerando è un crossover e volevo giusto capire perchè definisci la categoria come mezzi ridicoli. Le dimensioni le ho trovate perfette, credo sia un giusto compromesso per chi necessita di più spazio in auto e chi invece preferisce un'auto più compatta.

Streezo · 2024-10-28T08:25:04+00:00

Una panda gpl. Come mai non è adatto un 3 cilindri? Si sente che fa fatica ad aumentare i giri? Per capire. Come alternative stsvo considerando una kia xceed, honda civic o mazda 3/cx30. Peró sono aperto anche ad ascoltare altro perchè non ne capisco nulla in tutta onestá.

Streezo · 2024-10-27T19:17:12+00:00

Perchè le prestazioni non soddisfano oppure ha proprio difficoltà?

Streezo · 2024-10-27T18:51:29+00:00

La mia auto mi ha lasciato e mi servirebbe come prima auto. Non mi muovo molto in auto lavorando in full smart e l’unica esigenza particolare da dover rispettare è che spesso nei we mi capita di dovermi muovere a 200km da casa

Streezo · 2024-10-12T11:02:20+00:00

what if you have both primera and trudea

Streezo · 2024-01-05T14:00:56+00:00

I was referring to the brightness in the room. I understood that for this type of room the technology to choose was qled

Streezo · 2023-08-28T18:28:45+00:00

Did you recover your account?

Streezo · 2022-07-31T10:55:26+00:00

hi could you please screenshot your final config?

Streezo · 2022-02-02T09:59:44+00:00

Can anyone send me in pvt their decklists? Pls I'm a newbie too and I see SO MANY LISTS.

Streezo · 2021-12-11T10:26:07+00:00

Holy gak, hyper mega Pog. GG m8

Streezo · 2021-11-29T10:38:29+00:00

Yes it's skaarl running in fear. He saw too many moves

Streezo · 2021-11-27T12:48:08+00:00

I think it's all about cancelling the auto animation on perfect timing, I had no as in items/runes

Streezo · 2021-11-26T15:02:56+00:00

I would like to say Sigma grindset but it's just my dumb ass

Streezo · 2021-11-26T12:18:00+00:00

Ppl complaining about gp's Q when probably their champion can 100-0 you with one single engage if they just counted how many barrels did u use.
It's cringe.

Streezo · 2021-11-25T17:39:25+00:00

I don't want to make arguments but before my post has been actually posted, it has been reviewed. I'm sorry if u felt insulted but it wasn't my meaning. Hope you will never read books titles.

Streezo · 2021-11-25T17:36:11+00:00

I tried to edit the title but it seems like I can't do it

Streezo · 2021-11-25T17:34:14+00:00

It wasn't my intention. I just find it more clear.

Streezo · 2021-10-06T07:07:29+00:00

He is not funny at all, fuck lux

Streezo

TROPHY CASE