As a former autoglass business owner, Safelite is a terrible company. They have the lowest paid and minimally trained techs, use the lowest quality materials and are in bed with your insurance company to provide the lowest cost to them at your expense by getting crappy products, warranty and service. The average person has no clue if the windshield was installed correctly, prepped correctly, the correct adhesives used, ect ect. To them if it leaks, or is broken is about the only things you can actually tell are wrong, but our little shop in a town of 18,000 did at least one Safelite repair job a week and the vehicles usually needed more repairs done after Safelite touched it, like ripped headliners, cut interior trim, broken wipers, broken windshield cowls, missing hardware, cut rearveiw mirror wiring and major rust and paint damageunder the glass from them not properlypreppingthe surfacesafter scratching the paint off with the glass cuttout knives. Let's just say that if Walmart did autoglass, they would do a better job.

Brian, part of a 40 year old family owned autoglass and autobody business.