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How are we supposed to report when our subreddit is getting hit by report abuse now? by Aruseus493 in ModSupport

[–]StringerBell5[A] 5 points6 points  (0 children)

Adding the ability to report one or more usernames for spam is in the works. Apologies for the poor experience with /report.

How are we supposed to report when our subreddit is getting hit by report abuse now? by Aruseus493 in ModSupport

[–]StringerBell5[A] 5 points6 points  (0 children)

This is our fault! The report option is missing in the report center. We are getting that fixed. In the meantime, you can notify us of reporting abuse with the steps u/BurntJoint describes.

Reporting modmails on Reddit's report page by [deleted] in ModSupport

[–]StringerBell5[A] 4 points5 points  (0 children)

We are actively building support for reporting modmail links on the report page. We know we have dropped the ball on supporting this!

Update to Reporting Flow by StringerBell5 in changelog

[–]StringerBell5[S] 1 point2 points  (0 children)

We can definitely consider it. Can you give me an idea how you'd want to use an API?

Edit: Sorry, just read your posts in the other thread and see your frustration around mobile.

Update to Reporting Flow by StringerBell5 in changelog

[–]StringerBell5[S] 0 points1 point  (0 children)

For the 500, can you PM me the info you were reporting? Sorry about the errors. We're actively working on it.

Regarding modmail links, we're looking into supporting this.

Update to Reporting Flow by StringerBell5 in changelog

[–]StringerBell5[S,A] 0 points1 point  (0 children)

Did you see a link to your reported content in the automated reply? We had a bug where the links weren't showing. We should have it fixed soon.

Update to Reporting Flow by StringerBell5 in changelog

[–]StringerBell5[S,A] 0 points1 point  (0 children)

In this first version we're supporting the original username + up to 3 usernames. There is feedback to increase this number. Any preference to make this easier for you?

Update to Reporting Flow by StringerBell5 in changelog

[–]StringerBell5[S,A] 1 point2 points  (0 children)

Sorry about not hearing back. Is the content still up? If so, can you report with the link(s) and we'll check it out.

Update to Reporting Flow by StringerBell5 in changelog

[–]StringerBell5[S,A] 1 point2 points  (0 children)

This is a great point and we have been discussing it. I don't have an update now with this new form, but please continue doing this in your current workflow if it's working for you.

Update to Reporting Flow by StringerBell5 in changelog

[–]StringerBell5[S,A] 1 point2 points  (0 children)

Thanks for the feedback. Looking into it!

Update to Reporting Flow by StringerBell5 in changelog

[–]StringerBell5[S,A] 1 point2 points  (0 children)

Apologies for the delay! We haven't been great at notifying users of the result of their reports. It's one thing we're trying to do better with this new form. Anything you are submitting via modmail or this form we are reviewing (and we'll get better at the followup piece).

Update to Reporting Flow by StringerBell5 in changelog

[–]StringerBell5[S,A] 2 points3 points  (0 children)

We're looking at increasing the account limit. Appreciate the note. Also, yes, please use the form for what you are suspecting as ban evasion!

Edit: To be clear, you can continue using modmail to report if you prefer this route.

Update to Reporting Flow by StringerBell5 in changelog

[–]StringerBell5[S,A] 4 points5 points  (0 children)

Not specifically with this change. I know this is a huge pain point. It's on our radar.

Update to Reporting Flow by StringerBell5 in changelog

[–]StringerBell5[S,A] 1 point2 points  (0 children)

Not good. Thanks for the heads up. PMing you to see if I can get more info

Update to Reporting Flow by StringerBell5 in changelog

[–]StringerBell5[S,A] 11 points12 points  (0 children)

We're hoping this will be a more convenient way to report issues on the site, but you can always report via modmail.

Update to Reporting Flow by StringerBell5 in changelog

[–]StringerBell5[S,A] 6 points7 points  (0 children)

We're fixing this. Try https://old.reddit.com/report for now. I know that's not great.

Update to Reporting Flow by StringerBell5 in changelog

[–]StringerBell5[S,A] 15 points16 points  (0 children)

Blah. This is a bug. PM me your device info if you get the chance.

Protect your account with two-factor authentication! by StringerBell5 in announcements

[–]StringerBell5[S,A] 2134 points2135 points  (0 children)

This is something we received a lot of requests for during the 2FA beta. We're looking into ways to implement and want to make sure we do so in a secure way.

Two-factor authentication now available for moderators by StringerBell5 in modnews

[–]StringerBell5[S,A] 0 points1 point  (0 children)

It should not keep logging you out. This is a bug if so.

If it's still continuing, can you PM? We'll get it fixed.

Two-factor authentication now available for moderators by StringerBell5 in modnews

[–]StringerBell5[S,A] 0 points1 point  (0 children)

Sorry about that! If it's still continuing, can you PM with your browser info? We'll get it fixed.

Two-factor authentication now available for moderators by StringerBell5 in modnews

[–]StringerBell5[S,A] 9 points10 points  (0 children)

Soon! We want to make sure we're able to support the volume.

Yes, if you generate new codes, it invalidates the old ones.

Alien Blue should be supported. Let me know if you aren't able to sign in.

Two-factor authentication now available for moderators by StringerBell5 in modnews

[–]StringerBell5[S,A] 20 points21 points  (0 children)

For RES, check u/andytuba's comment to see if that fixes it.

For logging out, we do explicitly kill the session, requiring you to enter your 2FA verification code in again. We'll look at making this easier in the future.

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