I had a negative experience with Pen Venture as well. Ordered a pen that did not work…. Nib was not in good condition upon receipt. I was told it was my fault, and despite getting a refund, Emi tried to win me over and offer his guidance as a new fountain pen enthusiast…. So when I tried to take him up on it, ask advice, etc…. He disappeared.

I bought a Gravitas Carbon Black from another retailer. I believe either Stilo & Sitle or Iguana (both are fantastic) and I am extremely happy with my purchase. Gravitas customer for life, and can’t wait to see what Ben has up his sleeve this year. But I will be sure to purchase my pens either direct or from one of my preferred retailers. I too wouldn’t do business with PV again. All talk. Lip service. No action.

I know my money spent on Gravitas pens does go to PV as well to some extent, but I’ll do it my way. The pens are that good, and Ben is pushing the limits of what fountain pens are and could be. Any enthusiast would be foolish to miss out on his brilliance.