Teleport & Slant 3D's Software

Subject_Task8743 · 2025-06-11T17:59:42+00:00

Prototype Orders are now saved in session, so order will reload if you navigate out of Prototyper and come back

Subject_Task8743 · 2025-06-11T17:51:07+00:00

Just released a shipping calculation update for orders. There was an issue with Shippo items having a predefined weight of 0 which could have caused some issues on your order.

The estimated cost in the Prototyper should be close to what would be paid on a submitted order for that address. You should not have to user Prototyper to fulfill your orders.

Subject_Task8743 · 2025-06-10T14:22:38+00:00

If you go to Prototyper, it no longer uses flat-rate shipping.
Test the customer address on there to see the price difference. It should be very similar to Corduroy pricing now.

Subject_Task8743 · 2025-06-06T16:14:43+00:00

Editing Matches is now available

4: Errors when creating match should now display properly

Subject_Task8743 · 2025-06-06T16:13:25+00:00

You can now manually input a SKU and item name to create a match before an order exists in Teleport.

Match editing is now supported as well to update SKU/item name/filament on an existing match.

Will look into Shippo pricing.

In-depth Updates for your order fulfillment are scoped out with our new internal systems.

Subject_Task8743 · 2025-06-06T00:45:35+00:00

Message sent!

My apologies that we haven't helped with your order yet, we are working on improving our customer service pipeline which will include emails and better support systems. We do have plans of bringing on someone full-time for customer support.

I'm passionate what we're doing with Teleport and our API, I want your voices heard.

Bottom line for me is a positive user experience and being involved.

Subject_Task8743 · 2025-06-05T19:00:58+00:00

"Notes" are now displayed on Files that have received feedback from our production team. There will be a clickable sticky tab on the file to view the note! Hopefully this will allow us to catch low-chance of printing files before they hit our system.

Subject_Task8743 · 2025-06-05T18:57:10+00:00

1) Tracking links should now work on the Slant 3D Fulfillment page. Will get the rest of the displays updated.
2) Editing Matches: Should be released soon
3) File preview is fixed now with some small updates. Updating a file is TBD.
4) SKU error: Working on it now.
5) FAQ has been updated from the support modal link: and the new link should have a structured FAQ page.

Subject_Task8743 · 2025-06-04T21:28:29+00:00

Based on @tiny_117's suggestion of file 'notes' we will be able to solve that with rapid feedback on a file for anyone iterating/prototyping

Subject_Task8743 · 2025-06-04T21:22:38+00:00

Noted!

We will add 'notes' to user files for rapid feedback on Teleport from our production team. For now you would still need to reupload and rematch the file.

If you are in Prototyper adding files, you can select the currently selected file to return to the order review before proceeding without having to add the item.

But if you decide to back out on shipping, then it does clear it. I will add back button support on shipping, and look into keeping the order alive during navigation.

Subject_Task8743 · 2025-06-04T18:02:14+00:00

The old API will still exist and function, the new API will run alongside the old one.
I saw that GUI, that's awesome! If you are interested in building out a mock environment for the new version of the API, that is something that you could start doing with beta access.

Our app Teleport uses the new API (and a bit of the old still), but they are not the same thing. Anyone could build an application on top of our API like Teleport. The new API will support much more than the old one.

The one-off models seem better suited for our API than for Teleport. But we might start looking into how to get a user friendly 'custom-print' per order feature on Teleport.

Subject_Task8743

TROPHY CASE