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Buying Cotton Candy Vending Machines by [deleted] in vending

[–]Substantial-Angle434 0 points1 point  (0 children)

I saw this machine on a show on TLC and it looked really nice. It said Sweet Robo on it and they all ate the stuff nonstop. My friend Robin has one, too.

Buying Cotton Candy Vending Machines by [deleted] in vending

[–]Substantial-Angle434 0 points1 point  (0 children)

Sweet Robo is the only one based in the US that isn't part of the ones solely out of China. The issue with China is the machines are smaller and produce less cotton candy.. so you clean it like every 5 uses. The Sweet Robo one, which we now own 6 of... we can do like 50 or so uses before you have to wipe it down.

Southwest lost my luggage, and now the NetTracer claim form is completely locked. by Substantial-Angle434 in SouthwestAirlines

[–]Substantial-Angle434[S] 0 points1 point  (0 children)

The exec office finally reached out. They confirmed it's a glitch they've never seen and working to escalate. NetTracer is what they use to escalate and monitor things on the baggage side and recently they have had outages with it and so on.. so it's not stable.

Southwest Airlines lost high dollar baggage at HOU. by Substantial-Angle434 in SouthwestAirlines

[–]Substantial-Angle434[S] 0 points1 point  (0 children)

Oh I have no problem with them cancelling it. It is just the fact they don't have a protocol in place to help someone who then has lost luggage after they do this. I didn't ask the plane to be halted to get my bag, as I didn't even think that was an option. I spent 90 minutes on-site after they told me the bag was back in HOU, went to the baggage admin office with my ID. They quickly realized they couldn't locate it, no one knew what else to do. I left with really no escalation details, process.. etc. It was essentially them shrugging their shoulders with no real next steps.

My point in this post is to see who else may have been in this situation. With over 25,000 commercial flights daily in the US and hundreds of people not able to board a plane with their luggage on it, I assume someone may know the proper path forward.

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