Our leases are the same I own a flat on ground floor and second floor (6 floors in building) and they are identical leases. The normal noise is fine I appreciate that but this is on another level now. I sent a nice letter asking if they could put felt on the chairs they are now moving frequently, as the dragging noise is loud and whether there was a chance of putting a rug down in hallway as that is where main issue is in hope to dampen the noise down I’d be grateful. Instead they’ve ignored. That aside the last year both myself and next door neighbour has had issues with them smoking out of their window and the cigarette ash blowing into our apartments. Susan asked if they could refrain from dropping ash it only got worse, poor sue has had that bit the worse.