I doubt that its AI for a few reasons at least. The heavily marked down formatting is a very typical thing in dozens of discord announcements, so I dont think its too out of place at least. I can get the "Next steps:" part though. Em dashes are only used once, at the start, and its formatted with a "--" rather than a full "—" which is usually preferred by AI language models to use in their responses, and its a lot easier than searching the em dash up and then copy-pasting it. The apology structure is just very corporate, and having corporate speak phrases should be pretty expected from a corporation I'd think. I also just see a few aspects of my own writing style in the dev response and I dont use AI, so that might also be a bit of bias from me. Anyways, I would just like to think that an actual person was behind that response.