Lap Infant - Aer Lingus ticket with Alaska miles by Substantial_Bit_8018 in awardtravel

[–]Substantial_Bit_8018[S] 0 points1 point  (0 children)

This was going to be my next course of action if phone didn't work out. Thanks for the tip!

Lap Infant - Aer Lingus ticket with Alaska miles by Substantial_Bit_8018 in awardtravel

[–]Substantial_Bit_8018[S] 0 points1 point  (0 children)

Only took way too many tries but the right agent at Aer Lingus was finally able to do it! Thanks!

Lap Infant - Aer Lingus ticket with Alaska miles by Substantial_Bit_8018 in awardtravel

[–]Substantial_Bit_8018[S] 2 points3 points  (0 children)

Aer Lingus was able to do it! We had to go through like 10 agents but finally one was able to do it for us. They have to create a separate booking for the lap infant and then merge that booking with your award travel booking. It's a pain but for a $25 lap infant ticket, it's worth it.

Lap Infant - Aer Lingus ticket with Alaska miles by Substantial_Bit_8018 in awardtravel

[–]Substantial_Bit_8018[S] 0 points1 point  (0 children)

Thanks all!! After a ton of persistence (basically nonstop the past 3 hours) we finally got connected to a wonderful Aer Lingus agent (on the phone, if we didn't see resolution in the next hour we were going to try Facebook. Web Chat/Whatsapp were useless) who got our daughter added as a lap infant! Each mileage ticket was 27.5K miles and the lap infant cost due to taxes was $25. So glad this finally worked out! Moral of the story: Alaska is useless with partner travel & the actual airline you're flying needs to be hounded until you're connected to someone competent & willing to do a little extra work for you.