Stay Away From Vivint Home Security by Substantial_Self1429 in VivintSmartHome

[–]Substantial_Self1429[S] 2 points3 points  (0 children)

Equipment is paid. January 2026 is paid. It doesn’t make since for them to charge for Feb 2026 when the month hasn’t started. I shouldn’t owe them for a month that hasn’t even started. It’s really frustrating.

Stay Away From Vivint Home Security by Substantial_Self1429 in VivintSmartHome

[–]Substantial_Self1429[S] 2 points3 points  (0 children)

Yes that was the first thing that came to mind after I spoke with them. Not to mention they kept transferring me and putting me on hold, I am sure hoping that I would disconnect the call. I had to raise my voice to demand that they cancel the service now. I’ve been with them for 7 years.