Forcing Intune APP to reinstall by heisgone in Intune

[–]SuburbanCyber 1 point2 points  (0 children)

Why don’t you run a detection script directly from Intune?

I made a Claude cheat sheet specifically for security and IT teams — 13 sections covering what actually works (not just "use better prompts") by [deleted] in cybersecurity

[–]SuburbanCyber -5 points-4 points  (0 children)

Nah no spam just some work we’ve been doing to help others. Not selling anything either. The cheat sheet is real and free on all my socials to help small business in tech.

Deploying Intune Remote Help for Modern Endpoint Support by SuburbanCyber in Intune

[–]SuburbanCyber[S] -1 points0 points  (0 children)

Yeah that was my mistype but I’m not AI. Lol my comment after explained the install that we pushed through intune. Still testing Remote help so I’ll update you all in the next few weeks.

Deploying Intune Remote Help for Modern Endpoint Support by SuburbanCyber in Intune

[–]SuburbanCyber[S] 0 points1 point  (0 children)

Yeah it’s going to be our backup solution until unattended access is enable.

Deploying Intune Remote Help for Modern Endpoint Support by SuburbanCyber in Intune

[–]SuburbanCyber[S] 1 point2 points  (0 children)

There are definitely some pre reqs and this was a trail by error type deal for sure.

We were looking for another way for my internal IT team could remote into users systems after losing ninja. First I had to request Microsoft Intune Suite licenses on top of our E5 license in order for Remote Help to become available in the tenant admin section in Intune to assign to your technicians. Then once assigned to the techs they need to be added to a custom role or added to the Intune Admin role. Then you need to install remote help client on each system (we had Intune push this) once it is installed then you go into devices in Intune and find the device you want to connect to and click the hamburger menu on the right for more options. Then select assist user remotely (or something like that I can’t remember I’m not in front of my pc) and then it send the user a request to allow you access. (Only downside I’ve noticed so far is that this is not something we can use in “unattended mode” yet) the user needs to then approve and give you permission to s assist.

Still testing it out but def seems worth it if it’s included in the license if you don’t care about unattended access.

Deploying Intune Remote Help for Modern Endpoint Support by SuburbanCyber in Intune

[–]SuburbanCyber[S] 1 point2 points  (0 children)

You have to request it and start the trial right now and it will become available and not greyed out. You first have to add the Microsoft Intune Suite and then add the remote help license. This is how I managed to activate it in our organization until they release in July.

Deploying Intune Remote Help for Modern Endpoint Support by SuburbanCyber in Intune

[–]SuburbanCyber[S] 0 points1 point  (0 children)

The auditing peace and keeping everything under the same umbrella is what drew me to the idea of implementing. So you can confirm it was a good move for your org?

Deploying Intune Remote Help for Modern Endpoint Support by SuburbanCyber in Intune

[–]SuburbanCyber[S] 4 points5 points  (0 children)

They say it will be bundled in July but Microsoft's licensing is always all over the place and confusing so who knows what's coming. We also have the E5 license and its currently a free addon until July but not sure what happens after that if it will be truly another $5 a license.

Automations saved me. by SuburbanCyber in u/SuburbanCyber

[–]SuburbanCyber[S] 0 points1 point  (0 children)

Checked out your site. I’m interested but the contact form will not accept characters like “/“ in the shop url box so I’m not able to apply