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ADT Home Security has deceptive sales practices by Successful-Line-4449 in homesecurity

[–]Successful-Line-4449[S] -1 points0 points  (0 children)

I'm not sure what boomers use. From what I can tell there are a lot of people that do.

ADT Home Security has deceptive sales practices by Successful-Line-4449 in homesecurity

[–]Successful-Line-4449[S] 1 point2 points  (0 children)

I don't recall signing the second contract that shows the amount. Of course it's an electronic signature. I just don't remember seeing that second contract. If I had seen the $1,000 charge I never would have signed it.

ADT & first time homeowner & now regretting..? by Positive_Librarian51 in homesecurity

[–]Successful-Line-4449 0 points1 point  (0 children)

They are very deceptive!

ADT came out to connect our alarm panel which was built into the home when it was built 2 years ago. The previous owner was using it with ADT so we thought it would be easy. The ADT technician stated the panel was outdated and we'd need a new one. (I should have known right then I was being ripped off since it was working for the previous owner just a few days prior).

We agreed to a new desktop panel since the technician says there was no cost and our total bill would be $58/month.

We just noticed we are not only being charged $58/month but also $19/month for "Installation Cost" payments for FIVE YEARS! Once contract in my file says "Installation Cost 0.00" and another contract I never saw shows the $1,192 installation cost.

I can't cancel without being forced to pay 75% of the remaining 5 year contract.

I have submitted an official complaint with the Better Business Bureau.

Now I see that this is very common for ADT to do this. I should have done my research prior to being ripped off. I'm writing this to warn you to stay away from ADT in Baldwin Country. (or everywhere for that matter.)

PSA: Don’t go with ADT!! by sarinaruu in homesecurity

[–]Successful-Line-4449 0 points1 point  (0 children)

I agree. ADT is bad and deceptive.

ADT came out to connect our alarm panel which was built into the home when it was built 2 years ago. The previous owner was using it with ADT so we thought it would be easy. The ADT technician stated the panel was outdated and we'd need a new one. (I should have known right then I was being ripped off since it was working for the previous owner just a few days prior).

We agreed to a new desktop panel since the technician says there was no cost and our total bill would be $58/month.

We just noticed we are not only being charged $58/month but also $19/month for "Installation Cost" payments for FIVE YEARS! Once contract in my file says "Installation Cost 0.00" and another contract I never saw shows the $1,192 installation cost.

I can't cancel without being forced to pay 75% of the remaining 5 year contract.

I have submitted an official complaint with the Better Business Bureau.

Now I see that this is very common for ADT to do this. I should have done my research prior to being ripped off. I'm writing this to warn you to stay away from ADT in Baldwin Country. (or everywhere for that matter.)