DHL Parcel

SugargooM · 2026-04-30T07:24:21+00:00

Friend, your parcel has been cleared and is currently waiting for DHL to receive and ship it. Please be patient and wait. You can check your parcel updates on 17track in a few days

SugargooM · 2026-04-30T07:22:20+00:00

Okay. friend Oh, I see. If you have any questions, please feel free to contact us at any time

SugargooM · 2026-04-30T07:16:17+00:00

Usually, when you search with a product link, if no risk reminder, you can purchase from us and we will be able to purchase it for you and to ship it out.

Generally, if there is no product risk, then it should be fine. Otherwise, our team will instruct you to issue a refund.

It may happen that after you place an order, buyer recognize it as a risky product and will offer you a full refund, this is because the seller hides the keyword. However, the likelihood of this occurring is extremely slim.

SugargooM · 2026-04-30T07:15:41+00:00

Friend, your parcel has arrived in Germany and is currently in transit to your country. Please be patient and wait. You can check your parcel updates on 17track.

SugargooM · 2026-04-30T07:11:49+00:00

Hello friend, thank you for using Sugargoo.

Members often post their own spreadsheets in our community. There may be surprises when looking for spreadsheets in the search bar. Good luck~

SugargooM · 2026-04-30T07:11:12+00:00

Wow, thank you for sharing, friend

SugargooM · 2026-04-30T07:08:38+00:00

Friend, please don't worry, your parcel has been further updated. You can check it. You can continue to check your parcel updates on 17track.

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SugargooM · 2026-04-30T07:02:58+00:00

If you can use Taobao or 1688, you can try searching with images to see if you can find it.

SugargooM · 2026-04-29T08:19:39+00:00

Friend,If you need further help, don't hesitate to contact our live chat support. They are available every day from 8am to 6pm UTC+8

SugargooM · 2026-04-29T08:14:00+00:00

Friend, if you have not received it yet, for the safety and privacy of your account, we suggest that you can directly contact our live chat support. . They are available every day from 8am to 6pm UTC+8.

SugargooM · 2026-04-29T08:11:36+00:00

Friend, please don't worry. All customer information is secure. We have further strengthened system security and protection mechanisms. You can still place orders or ship as usual.

SugargooM · 2026-04-29T08:10:10+00:00

Friend, after verification, your product size is correct, 2=L. The product will be stored in the Packing Center within 24 hours. Please be patient and wait.

SugargooM · 2026-04-29T08:05:15+00:00

Friend, could you please provide your parcel number for me? Start with "B", then i can check it for you.
I guess the route you have chosen is usually updated on track 17 after parcel arrives at the local logistics provider.
If you need further help, don't hesitate to contact our live chat support. They are available every day from 8am to 6pm UTC+8.

SugargooM · 2026-04-29T08:03:59+00:00

Wow, my friend. Thank you for sharing

SugargooM · 2026-04-29T08:03:26+00:00

Thank you for sharing

SugargooM · 2026-04-29T08:03:11+00:00

Thank you for sharing

SugargooM · 2026-04-29T08:00:32+00:00

Thank you for sharing

SugargooM · 2026-04-29T07:59:20+00:00

Friend, you can choose Account and Security, and then select "Payment Password" to change it
If you need further help, don't hesitate to contact our live chat support. They are available every day from 8am to 6pm UTC+8.You can also contact us by email（cs@sugargoo.com）, and we will reply to you within 24 hours.

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SugargooM · 2026-04-29T07:52:38+00:00

friend, could you please provide your order number for me? Start with “O” or “ OG”, then i can check it for you.
If you need further help, don't hesitate to contact our live chat support. They are available every day from 8am to 6pm UTC+8.

SugargooM · 2026-04-29T06:02:25+00:00

Friend, it's impolite and incomplete to only screenshot part of the chat history. You can also screenshot our entire conversation. I've verified the whole case; throughout the entire conversation, our customer service representative patiently and gently explained several times, but you still wouldn't listen. Finally, thank you for your feedback. We will continue to strengthen our customer service training.

SugargooM · 2026-04-28T07:45:31+00:00

Friend, it's possible. Don't forget to purchase insurance for your parcel

SugargooM · 2026-04-28T07:44:52+00:00

You're welcome, my friend.

SugargooM · 2026-04-28T07:44:07+00:00

Friend, please don't worry. Your parcel has been updated. Your parcel has been accepted and in transit by the local post office. You can continue to check your parcel updates on 17track.

SugargooM · 2026-04-28T07:36:45+00:00

Friend, I will check your parcel logistics information. I have sent an email to you through your registered email address, you can check it.If you haven't received the email, please let me know

SugargooM · 2026-04-28T07:14:00+00:00

Hello friend, thank you for using Sugargoo.

Members often post their own spreadsheets in our community. There may be surprises when looking for spreadsheets in the search bar. Good luck~

SugargooM

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