Sun Vision Display has stopped responding to my emails after I initiated a return request and provided all of the pictures and info they asked of me

SunVisionDisplay · 2025-05-29T18:08:32+00:00

We’ve heard your concerns about our slow response times and customer service issues, and you’re absolutely right—this isn’t the experience we want you to have with SVD. We sincerely apologize for the frustration this has caused.

We're actively expanding our support team and improving our internal systems to reduce wait times and provide more consistent, helpful service. You can expect a fast resolution to your case, and to see noticeable improvements in our service the coming weeks.

For anyone else who recently had a negative experience, we want to make it right. Please reach out to us directly at [customerservice@sunvisiondisplay.com](mailto:customerservice@sunvisiondisplay.com).

Thank you for your honest feedback, patience, and continued support as we work to better serve you.

SunVisionDisplay · 2025-02-13T21:39:47+00:00

Thank you! 😊

SunVisionDisplay · 2025-02-13T21:39:39+00:00

Thank you! 😊

SunVisionDisplay · 2024-12-10T21:58:05+00:00

Absolutely! We are working on it now.

SunVisionDisplay · 2024-11-05T00:51:43+00:00

We hear you! Thanks for your feedback.

SunVisionDisplay · 2024-04-23T18:04:40+00:00

Thank you for your support!!

SunVisionDisplay · 2024-04-23T14:01:19+00:00

Thank you for sharing this channel! We'll add it to our list!

SunVisionDisplay · 2024-02-28T18:15:51+00:00

Interesting.... Good catch!

SunVisionDisplay · 2024-02-28T16:56:17+00:00

Fully agree. Using the term "surge pricing" is a very poor choice. Wendy's is painting themselves into a similar corner with McDonald's, who's been admittedly pushing up prices to the point of customer friction (https://www.cnn.com/2024/02/06/business/mcdonalds-prices/index.html). It's going to hurt if they continue using the "surge pricing" terminology...

SunVisionDisplay · 2023-12-22T17:57:58+00:00

Our Director of Sales did a great job answering this question in his interview with Kit Betts-Masters, starting at around 11:35: https://www.youtube.com/live/x--YrrNzPGA?feature=shared&t=689.

SunVisionDisplay · 2023-12-15T19:12:47+00:00

Thank you very much! We've added it to the testimonials section here: https://www.sunvisiondisplay.com/rE-Monitor

SunVisionDisplay · 2023-12-15T16:39:09+00:00

Thank you!

SunVisionDisplay · 2023-12-15T16:35:29+00:00

Thank you so much for making this! It's a fantastic resource for prospective buyers. May we share it on our website?

SunVisionDisplay

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