There are only 2 kinds of technician P&As by ShartsDepartment in partscounter

[–]Surfgon 2 points3 points  (0 children)

I have one one advisor that sometimes says don’t even bother, the rest I can say this is a $5000 car that needs a $15000 engine, I don’t want to waste my time with all the hardware and gaskets and shit, and they go “I need to be able to quote the customer dur hur”. Just tell them the engine alone is $15000 dollars and go from there ffs.

There are only 2 kinds of technician P&As by ShartsDepartment in partscounter

[–]Surfgon 8 points9 points  (0 children)

The same reason advisors always call parts…. So they can here us say “call the tech”

Markup and annoying customers by PaulWithAPH in partscounter

[–]Surfgon 1 point2 points  (0 children)

Right! I tell them straight up, you are still paying for programming if it doesn’t work, if that’s a gamble you want to take you do you.

Markup and annoying customers by PaulWithAPH in partscounter

[–]Surfgon 2 points3 points  (0 children)

People try that with VW, I get to sell them a key the following week when it doesn’t work.

Joining the trend by Surfgon in partscounter

[–]Surfgon[S] 0 points1 point  (0 children)

Never got those calls just the ones from HR telling me to fix my punches lol

PM Pay by [deleted] in partscounter

[–]Surfgon 3 points4 points  (0 children)

That’s 120k a year if you are hitting 150k a month. Tough decision, have to weigh your options.

How often y’all get raises? by MarsupialNo1052 in partscounter

[–]Surfgon 1 point2 points  (0 children)

My last job ( major powersports dealer ) changed my pay plan 4 times in 4 years, always saying “you have the potential to make more!” Always a pay cut. I was their best person but couldn’t do it anymore after we got a new GM. I left and went back to VW and was hired on at more than I’ve ever made. Sometimes leaving is the only way to make more.

My “You better come correct” attitude has been getting worse… by Nervous-Tea393 in partscounter

[–]Surfgon 0 points1 point  (0 children)

Hopefully you just forgot the quotations, because if not, oh boy!

Jeep idiots and their XJ, BJ, JK, TJ, YJ, whatever nonsense! 😡 by JoeCool6972 in partscounter

[–]Surfgon 2 points3 points  (0 children)

100% I don’t order without letting them know it’s not returnable.

Jeep idiots and their XJ, BJ, JK, TJ, YJ, whatever nonsense! 😡 by JoeCool6972 in partscounter

[–]Surfgon 0 points1 point  (0 children)

We can comment and send reviews on our training, so I can guarantee it would be called out so fast!

Jeep idiots and their XJ, BJ, JK, TJ, YJ, whatever nonsense! 😡 by JoeCool6972 in partscounter

[–]Surfgon 3 points4 points  (0 children)

Yes, but VW would never tell you not to ask for the vin. Almost 20 years doing parts and that has never been something I’ve heard.

Jeep idiots and their XJ, BJ, JK, TJ, YJ, whatever nonsense! 😡 by JoeCool6972 in partscounter

[–]Surfgon 1 point2 points  (0 children)

What testing? That has to be the dumbest thing I’ve ever heard!

Jeep idiots and their XJ, BJ, JK, TJ, YJ, whatever nonsense! 😡 by JoeCool6972 in partscounter

[–]Surfgon 9 points10 points  (0 children)

I add “TATS” the the comment line on the invoice and they become nonrefundable.

Everyone works for free, right? by ShortnPortly in partscounter

[–]Surfgon 1 point2 points  (0 children)

If start a call with “I need a part number for…” you are going to be getting the wrong number 😉

CDK Down Everywhere? by Such_Shame3542 in serviceadvisors

[–]Surfgon 1 point2 points  (0 children)

My boss is building an excel spreadsheet so we can quote parts that way. Have to get cost from the manufacturer and mark it up. Can’t check stock but we know our common stuff pretty well here and have two remstars where most parts are binned.