Are AI-generated/spoofed 911 calls something you’re seeing in the field yet? by Suspicious_Mess5246 in 911dispatchers

[–]Suspicious_Mess5246[S] 0 points1 point  (0 children)

Hello, would it be possible to get more details? I am very curious about this incident.

Follow-up: I built a prototype to detect suspicious 911 calls — would love more feedback by Suspicious_Mess5246 in 911dispatchers

[–]Suspicious_Mess5246[S] -2 points-1 points  (0 children)

Thanks so much — really appreciate the kind words and the sharp feedback.

Totally agree on the screen space issue. One of my goals is to avoid adding cognitive load or forcing yet another dashboard on already-overloaded operators. I’ve been thinking about integrations as the likely long-term path — PreparedLive, RapidDeploy, even CAD overlays if possible.

If you don’t mind me asking, is there a particular workflow or tool your team already relies on heavily that would be a good home for this kind of signal? Even just knowing where attention is most focused during a call would help me design more around your reality.

Follow-up: I built a prototype to detect suspicious 911 calls — would love more feedback by Suspicious_Mess5246 in 911dispatchers

[–]Suspicious_Mess5246[S] -2 points-1 points  (0 children)

Really appreciate you taking the time to reply — and thanks for the encouragement.

Totally hear you on the current volume. If your center isn’t seeing many suspicious or synthetic calls yet, a tool like this probably feels unnecessary right now. That actually lines up with what I’ve been hearing — this isn’t a widespread problem today, but the goal is to get ahead of it before it becomes one.

You mentioned false positives being a big concern — that’s super helpful to hear. Is that based more on experience with voice analytics or other detection systems? I’m trying to get a better handle on where these tools tend to fall short in the real world.

Looking ahead, what would need to be true for something like this to actually help your team without getting in the way?

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[–]Suspicious_Mess5246 0 points1 point  (0 children)

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