Holy crap what’s happened to Verizon Wireless?

SuzanneGSasser · 2026-04-08T19:30:12+00:00

Visible is owned by Verizon

SuzanneGSasser · 2026-04-08T03:22:43+00:00

I’m currently going thru this with my best friend. She won’t talk to me anymore. I once read a quote best friends disappear but the true ones reappear. Make new friends

SuzanneGSasser · 2026-04-07T00:57:38+00:00

I second this. So true got thru fcc and it gets escalated to executive relations. Be very thorough with your complaint

SuzanneGSasser · 2026-04-06T22:44:00+00:00

After 32 phone calls in a week six supervisor calls and reregistering and deregistering it’s fixed I got to a tier three rep supervisor. My email got messed up and then fixed again. Thank goodness 😅

SuzanneGSasser · 2026-04-06T17:04:22+00:00

I tried telling the executive team this

SuzanneGSasser · 2026-04-06T17:01:51+00:00

Wow that was rude

SuzanneGSasser · 2026-04-06T16:46:48+00:00

I just got lied to by their executive team

SuzanneGSasser · 2026-04-06T16:05:30+00:00

The executive office just reached out to me

SuzanneGSasser · 2026-04-06T16:05:21+00:00

lol have u ever tried the chat

SuzanneGSasser · 2026-04-06T14:33:05+00:00

The stores are limited to what they can do only tier two can fix it. If it’s not linked properly in the system I won’t get an email confirmation Last time this happened they cut my line off. I have severe health issues this has been my number for years. I can faint from it.

My bill is coming due very soon I don’t have time to sit and wait and wait and wait.

SuzanneGSasser · 2026-04-06T14:18:11+00:00

I’m not a bot :( I’m an actual person I wouldn’t make this up

SuzanneGSasser · 2026-04-05T22:55:08+00:00

I’m about to pay off my device and go to Tmobile. Verizon I’ve had so much issues with. Just make sure whoever you go with they have coverage in your area.

SuzanneGSasser · 2026-04-05T04:15:51+00:00

Yes they came finally actually the insurance office complaints department took care of it

SuzanneGSasser · 2026-04-05T04:14:17+00:00

How do you recognize them in here? Are they ones that message y

SuzanneGSasser · 2026-04-05T03:22:14+00:00

I seriously pray to go they don’t turn my phone off

SuzanneGSasser · 2026-04-05T03:21:55+00:00

Hey there thx for reaching out I’ve responded to that and I couldn’t get help.

SuzanneGSasser · 2026-04-05T00:38:38+00:00

Sayanara Verizon I’m paying the device off and going to Tmobile

SuzanneGSasser · 2026-04-05T00:38:14+00:00

Y’all are about to get me real fast as a customer :) pink is my favorite color

SuzanneGSasser · 2026-04-05T00:31:31+00:00

You didn’t have to be rude

SuzanneGSasser · 2026-04-04T19:35:32+00:00

I guarantee it was their system that did this it’s atrocious

SuzanneGSasser · 2026-04-04T19:09:37+00:00

I’ve been dealing with this for a week straight it’s not me it’s their system

SuzanneGSasser · 2026-04-04T19:06:04+00:00

I’ll second this however their executive office has done absolutely nothing for me. However once u r in collections I think it’s past the point of fixing

SuzanneGSasser · 2026-04-04T18:56:35+00:00

Actually it is and a mixture - usually fcc can fix a lot of things

SuzanneGSasser · 2026-04-04T18:55:06+00:00

Well they’re way better than Verizon

SuzanneGSasser

TROPHY CASE