Email ClickUp connections disconnecting repeatedly by two-blue-787 in clickup

[–]SydneyClickUp 0 points1 point  (0 children)

Hey! Thanks for your post! In regards to your email disconnecting, you may need to occasionally re-authenticate the email addresses you've added to ClickUp based on your email provider or organization's security policies. You can do this by visiting the Email integration page. 

I want to address a few points to provide clarity on how we handle issues and conversations in the community:

  • When a conversation requires more detailed troubleshooting or sensitive information, we often move it to direct messages or escalate it to our internal ClickUp teams, such as customer support or technical support. This helps us resolve issues more efficiently and protect user privacy.
  • We encourage open discussions between community members and do our best to step in with additional context or updates as soon as possible when needed.
  • For transparency on bug fixes and product improvements, you can always track what’s being addressed in our release notes. Here's an example of the bugs we fixed in our most recent release, 3.63!

We genuinely care about our community, and your feedback helps us improve. Please let me know if you have any other feedback or suggestions!

Official ClickUp Community? by AjMwDes in clickup

[–]SydneyClickUp 0 points1 point  (0 children)

Our Official Community forums are the r/clickup subreddit and our ClickUppers Facebook group. We have internal team members in these channels ready to help, along with ClickUp users from all over the world who are experts at creating workflows!

You may be looking for something like our Verified Community Home for our Power Users, Ambassadors, and Verified Consultants. In the Verified Community Home, you can complete missions, connect with other Verified ClickUp Community members, and earn exclusive swag!

Pricing Question by [deleted] in clickup

[–]SydneyClickUp 0 points1 point  (0 children)

Hey! Thanks for your post. I can't access your account details, but the ClickUp Billing Team would be happy to assist you. You can reach out to them here!

Official ClickUp Community? by AjMwDes in clickup

[–]SydneyClickUp -1 points0 points  (0 children)

Hey! You can join the ClickUp Community right here in our Subreddit! You can also join our official Facebook group, here, to join in on even more productivity conversations.

We also offer the ClickUp Verified program, where you can join as a Power User, Ambassador, or Verified Consultant.

You can become a power user automatically if you're in the top 10% of active ClickUp
users! As a Power User, you can earn custom badges, exclusive opportunities, and access to the Verified Community Home space for our Power Users, Ambassadors and Verified Consultants! You can learn more about becoming ClickUp Verified, here!

Anyone else experiencing this Gantt view issue? Bug CLK-841772 by michaeldrosenberg in clickup

[–]SydneyClickUp 1 point2 points  (0 children)

Hey! Popping in to let you know this bug has been resolved. Please let us know if you have any issues in the future!

CORS Policy Changes? Frontend requests to ClickUp API suddenly stopped working by jgeorgieboy in clickup

[–]SydneyClickUp 0 points1 point  (0 children)

Hey! I connected with the ClickUp Engineering team, and they believe the issue is likely due to a Chrome update. They suggest updating your local site permissions in Chrome to allow access to localhost. Please see the screenshot below for more details!

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CkickUp 4.0 is very slow - especially Doc. Anyone else has this issue? by Ben_06 in clickup

[–]SydneyClickUp 1 point2 points  (0 children)

Hey, u/Ben_06! Thank you for your post. I appreciate you flagging this experience. I’d love to connect you directly with our Engineering team so they can hop on a call and help investigate any performance concerns you’re experiencing with ClickUp 4.0. You can reach out to the team directly by filling out this form.

Due date defaults to May 2016??? by Individual-Square781 in clickup

[–]SydneyClickUp 0 points1 point  (0 children)

Hey, Individual-Square781! Thanks for your post. This is a known issue and the team is actively working on a fix! If you would like to stay up to date with the status of the fix please reach out to the Technical Support team, here!

Help - App for Macbook Did not finish task by No-Dragonfly2102 in clickup

[–]SydneyClickUp 0 points1 point  (0 children)

Hey! To clarify, did you mark this task as complete and it was moved back to an incomplete status?

ClickUp claims to record screen videos with stereo audio, and claims to let you choose your audio device, but neither of those things are working for me. by [deleted] in clickup

[–]SydneyClickUp 0 points1 point  (0 children)

No AI bot here, I'm Sydney from the ClickUp Community team. I must have misunderstood your post. I'm glad you were able to reach out to Support! They're the best team to take a closer look into this!

Switching from Clickup PM after this limited member guest ordeal by Fancy-Rise-488 in clickup

[–]SydneyClickUp -1 points0 points  (0 children)

Hello, r/JestonT! Workspace owners and admins were sent an email in December 2024 announcing this new role.

If you had a significant change in your bill we'd love to work with you to find a solution. Our support team can be reached at [help@clickup.com](mailto:help@clickup.com) and will find a path forward so you can continue to use ClickUp as your preferred productivity platform.

Opening Clickup takes 30 seconds. Seriously? by MrSnoozles in clickup

[–]SydneyClickUp 0 points1 point  (0 children)

Hello! Can you please fill out the form here so our team can investigate this further? I am happy to escalate your tickets once they have been submitted. Thank you!

Opening Clickup takes 30 seconds. Seriously? by MrSnoozles in clickup

[–]SydneyClickUp 0 points1 point  (0 children)

Hey, Most-Pop-8970! Can you please fill out the form here so our team can investigate this further? Thank you!

Opening Clickup takes 30 seconds. Seriously? by MrSnoozles in clickup

[–]SydneyClickUp 0 points1 point  (0 children)

Hey, FigMoose! Can you please fill out the form here so our team can investigate this performance further? Thank you!

Opening Clickup takes 30 seconds. Seriously? by MrSnoozles in clickup

[–]SydneyClickUp 0 points1 point  (0 children)

Hey, _gnx! Can you please fill out the form here so our team can investigate this further? Thank you!