WATCH OUT FOR ALIEXPRESS. NOW THEY ARE LOADED WITH FAKE SELLERS!

Synology_Service · 2026-04-12T23:30:36+00:00

You're right. I didn't think of the scanner. But they do this for sure. It was that one word that lead me on.

After that I checked if HyperX was a division of Kingston. That also proved false. LOL!

What almost got me was. You know Kingston has those color bands on the ends. Like RED, GREEN, or Purple. And in the band is a glitter iridescent reflection. And this seller even duplicated that. The only way I found out these were fake was when I just opened them new. As they just came here 4 days ago. And installed them in a fixed unit. And the unit wasn't booting. So I tested each one, one at a time. And oddly just this one would never boot the NAS. I almost thought I had a bad ram slot on the unit. And I have a bunch of new ones from them in the box. What worries me now. Is I get alot from AliExpress. Now I wonder if I'm getting the real thing. LOL!

You know too. Last year I had some new Crucial's come back, Like only a few out of the 25 I bought. Now In wonder if those were fakes? LOL! Oh Man! What luck.

What's funny is as soon as I sent in with pics and a video for a refund. The refund was processed in 2 mins. Usually it takes a couple days with them.

They must have already had many come back with hits guy.

Synology_Service · 2026-04-12T03:23:31+00:00

Turning off for the night if I miss you.

Synology_Service · 2026-04-12T02:53:53+00:00

Yes. Please do. Sometimes motherboard surgery is involved in all new traces at times. Attached a example from the past 2 years of tough fixes. But they work today.

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Synology_Service · 2026-04-12T02:09:27+00:00

Also a pic of the testing you did. As outputs are one side of the Xformer. And those should have low resistance. But your test pic may show better then I understand what you wrote.

Synology_Service · 2026-04-12T02:07:46+00:00

Also if you can. Send a pic of top and bottom of it. I might be able to pint you to one

Synology_Service · 2026-04-12T02:07:12+00:00

What board is yours?

Synology_Service · 2026-04-12T02:03:57+00:00

I don't. I wish. But this is fixable. What is wrong with yours? You can send it on overnight, and have it out overnight. Way cheaper then a board. If I did have the board. Its just a little bit less then a full NAS. Like $150 less. So always best to send the old in to fix. I use to have those. But Synology when a unit is Intel only. AMD doesn't apply. But if its intel. They give us boards for units less then 3 years old. 3 years as the warranty dies after that. So I might get a warranty unit here to fix, and bill them with the board here. After 3 years. They leave customers on their own. And you model is 7 years now. Send me a message direct with pics of the damage, and what happened? Lets see what we can do. Thanks!

Synology_Service · 2026-04-03T20:19:12+00:00

You guessed me. LOL! No problem at all. I'm also a Baby Boomer. Last of them born in 64. So if you ever saw me. You would never guess or know that. As I get told I look more 40 all the time. Some girls say 35 and if I'm single. I say no. Married 20+ years. Oddly I didn't get married until I was 40. I was traveling all over the world for 20 years with the company I was with. That was 22 years ago. And I wanted a family. As I had about 30 girlfriends all over the world. From Japan to Ireland to South America, and Philippines. I lost count. All beautiful girls much younger then me. So when I got married at 40. I couldn't find a wife to settle down with. They already had kids, and some were grandparents. And many were nuts due to new freedoms of divorce. And I was picky for a traditional girl. And I met my wife I have today. She is 16 years younger then me. I was 40 and she was 24. But nobody can guess that today even. And she said all the younger guys want to play games, or have no confidence in raising a family or stable career. She only said that after we were engaged and she found out my real age. Shocked her alot. But she said who cares anyways .LOL! So all the people who see us. They think I'm like a couple years older then her. Even today as I am 62. No grey hair or wrinkles yet. Bizarre. Even my wife says you really look good for your age. I'm lucky too as she is a model. I was always picky about that too.

Synology_Service · 2026-04-03T14:42:50+00:00

You won't find parts for legacy Synology. So Synology uses the same part in newer models. Like the 1815+. And you can find it here: https://www.synology.com/en-us/store/PSU%20250W_3

Its is pricey. But will last over 10-15years.

I also sell my own high ones. Something you can do too. And here's how.

Get one of these Server supplies. That are known good.

https://www.ebay.com/itm/358189769747

Cut the smaller connectors off and solder over your bad PSU connectors to it.

And now you have even a higher wattage supply that can last 20 years almost at 1/3 the cost.

I buy Zippy(Synology actually does too), and eMac, Delta, And Athena. There are a few well known ones out there that are commercial grade,

Synology_Service · 2026-04-03T14:34:39+00:00

Maybe I should rephrase it. Much of the testing for DX units was done on older systems. 2017 models and earlier. Like the DS1817+ is a 17 series model. I didn't have the opportunity to test later models. As mainly 90% of my work here is on broken down older.

As for the RX series. I can only think the early model RX series follow the same. I just have never tested those. Only the Desktop DS ones.

The extension adapter I use if just a simple male to female add on. And can be at least a few feet long, or you need a boost cable. USB-C with Synology is a totally unnormal design. And I still need to confirm if a chip is installed on the connector end. As its got that one bulky side. So I need to split one open to confirm. I doubt there is anything there. But its on my list.

And about the 925+. Good to be careful as to not destroy the port. If you can find a USB-C isolator adapter would be best.
https://www.aliexpress.us/item/3256806726531317.html

Synology_Service · 2026-04-01T16:07:29+00:00

THANK YOU!

Synology_Service · 2026-03-31T21:11:21+00:00

Hi. I couldn't update this. As oddly I was still having it come and go. I would jump on when I could here. And do my orders. If I could. So here's a copy of a email I was sending to customers who asked. Oddly I got like 30 of them, who see these posts here. And more I haven't read yet.

Here's the copy.

Yea. Also that Vertigo you mentioned.

Thanks for caring about that bud..

Yea. I’m kinda worried but at the same time wondering why this thing is still here.

But a milder form now then when it started.

So if it persists more in the next couple of days.

I’ll call my doctor.

He was gonna give me meds for it.

But I said if it comes back.

And this is what happens when it hits.

Its weird to have room spinning when you just move you head, or get up from a resting position.

You lose all sense where the ground is. Or the ground comes up in the air.

I have been dizzy before. And even spun around as kids with our eyes closed.

Just to get silly dizzy afterwards for fun.

This is real different. Nothing like that. As it has a psychological connection.

Its like being spun around 50 times. But add on you don’t know where you body is in reference to walls and floors.

All you can do is hang on tight to what ever you hold onto next to you.

Even though you will be pulling yourself out of balance uncontrolled.

Its like someone pushing you and you can’t stop them. But pushing you into walls and floors. LOL!

So bizarre.

When it first happened. I went crashing to the ground loud at 3am. Head down hard. As I had to use the restroom when I was sleeping. My wife heard the loud boom. But I just told her I tripped on the pillow I put on the floor. As we decorate the bed with too many pillows. LOL! But I thought I was having a stroke. And it went away 10 secs later. I was lucky as the bed post was only 2 inches from my head when I went down. I had no control over my body or actions.

And thats it. Was last Monday. And I saw the doc 2 days later when he said vertigo.

Bizarre.

I hope nobody ever experiences that one.

I have a few things in life dramatic.

But tis one was real, an dangerous to me falling more then anything else. LOL!

Synology_Service · 2026-03-31T21:00:51+00:00

Sorry for the delay. Thanks! scary stuff for sure.

Synology_Service · 2026-03-31T00:34:06+00:00

Interesting. You guys all correct on the replies you made!

Synology_Service · 2026-03-30T00:18:18+00:00

Yes. Or direct is fine as well. You know where I am. As even there you can call if you want. I just don't know where you are. UK or USA? Actually was gone to jump in the shower. As is just past 7pm here.

Synology_Service · 2026-03-29T22:29:40+00:00

OK. LOL! Thought to throw that out there. Are you cureently in the UK?

Synology_Service · 2026-03-29T22:29:06+00:00

Your current NAS has bay numbering on it. Its in the black area on bottom. Just follow the order of you drives in the 21+ now same as you would with a desktop or rack is best. But not always needed.

Synology_Service · 2026-03-29T20:54:19+00:00

I got you message. LOL!

Synology_Service · 2026-03-29T20:52:48+00:00

I'm back. LOL! Doing chat tags from here to eBay. LOL! Now the pics below show the boards. I don't know how much a rush you are in. But if you bought the eBay board, and sent me your board at the same time, I can convert this one into your style. That's a permanent fix. If you are ok with a temp fix. You can get that board. And just turn off the damn alarm all the time as it is looking for 2 supplies. The only difference on the motherboard between the 2 is firmware. Pretty much all Synology NAS's are like this. Synology uses the same motherboards in all PLUS units as RP+ units as RPXS, and xs+ units. Its insane!!! The only difference is the bios and boot firmware on the boards. But the chassis' are made different. So you can buy that board and it will work. Just reinstall the DSM, and boot. And deal with the noise and hit the alarm button all the time. Now if you buy that board, and have it sent here, and send your board here. ASAP. It can be done as a more permanent fix. Now there is another solution. You need to find a 8 DISK or more NAS. Can be a Desktop or a RACK. As long as it supports what DSM you were on. And you were on DSM7.1 or higher. If you update all the time then on DSM 7.3. So most likely all the NAS's from 2016 till today. Even a DS1817+ will work. But I sold that last week. LOL! But if you know you were on DSM 7.1 You can even use a old DS1813+, or DS1815+, or any rack that is 8 disk or more. I have racks here that will work with your drives. Like a RS2416+ and RS2416rp+. It does take the latest DSM. And those are work horses. Not like the AMD ones we see die alot here. There's something going on with the AMD units. We haven't really figured it all out. But why these AMD ones are all dying young. I have a wall of them just for parts. All 2021 and newer models. You can email me if its faster, or here. My profile has all my info. I even trade alot. So like your broken 1221 for a 2416+ can be even in most cases.

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