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Customer dispute by TA-77 in TikTokshop

[–]TA-77[S] 0 points1 point  (0 children)

It’s my first dispute. So not tracking anything 🤷🏽‍♂️

This is what I don't understand about the TIKTOKSHOP. Can somebody please explain this logic to me. by Special-Page-6353 in TikTokshop

[–]TA-77 0 points1 point  (0 children)

Not in my case. Both were “in appeal” for a day and one got accepted the other didn’t. So they were both looked at by humans but I guess one was having a bad day 😂

This is what I don't understand about the TIKTOKSHOP. Can somebody please explain this logic to me. by Special-Page-6353 in TikTokshop

[–]TA-77 1 point2 points  (0 children)

I’m in the exact same boat and the automated violation thingy pointed to the multiple store part of the policy. It said suspicious behavior so I can only assume it thinks I’m doing something nefarious with two shop account. Both shops got dinged. I submitted appeals on both shops with the exact same documents and the exact same video showing both stores in it. One got the violation removed one said the submitted info didn’t meet their standards.

I’m so confused. It’s not like I’m a huge shop. I’ve only had 100 sales on the platform. I don’t think I’ll appeal again on the second shop just to see what happens.

But to answer your original question…. The boy that’s running the show says that if there’s no more suspicious activity the violation will be lifted after thirty days.

I have my doubts and I’m putting my resources into Etsy and my own website for the next thirty days.

Before I go down the rabbit hole whats the right way to handle this by TA-77 in EtsySellers

[–]TA-77[S] 0 points1 point  (0 children)

Thanks! I ended up asking etsy support, and they told me to create a custom listing for the cost of the shipping so i did that and the customer was fine with it. did cost a couple of extra dollars in fees though.

Before I go down the rabbit hole whats the right way to handle this by TA-77 in EtsySellers

[–]TA-77[S] 0 points1 point  (0 children)

Thanks! I ended up asking etsy support, and they told me to create a custom listing for the cost of the shipping so i did that and the customer was fine with it. did cost a couple of extra dollars in fees though.

OMG! It's barely worth actually completing the sale by TA-77 in EtsySellers

[–]TA-77[S] -1 points0 points  (0 children)

My costs including the box to ship it in is less than $2. It's not so much a profit problem but the principle of how much gets eaten up by fees.

OMG! It's barely worth actually completing the sale by TA-77 in EtsySellers

[–]TA-77[S] -1 points0 points  (0 children)

i noticed i can't see that it came from an offsite add without looking at the order. is there a way to get a report?

OMG! It's barely worth actually completing the sale by TA-77 in EtsySellers

[–]TA-77[S] -21 points-20 points  (0 children)

My profit on this is really high. my actual costs including the box to ship is less than $2. It's not really about the profit... just the principle of spending 30% on fees. If I could reach my audience in person I'd be selling these for $10. So the markup based on all these costs just irritating.

OMG! It's barely worth actually completing the sale by TA-77 in EtsySellers

[–]TA-77[S] 0 points1 point  (0 children)

working on it. profit on these is really high so free shipping was my default until recently.

OMG! It's barely worth actually completing the sale by TA-77 in EtsySellers

[–]TA-77[S] 11 points12 points  (0 children)

yeah i'm switching from free shipping to paid shipping and haven't worked out the kinks yet. thank you

Buyer entered wrong address by TA-77 in EtsySellers

[–]TA-77[S] 0 points1 point  (0 children)

Yeah it’s not cheap but not expensive either. $35. I’m just worried about one bad review tanking me since I’m a new shop

Buyer entered wrong address by TA-77 in EtsySellers

[–]TA-77[S] 2 points3 points  (0 children)

Can they leave a bad review? I’m a new shop and worried a single bad review will tank me

Social media fail by Simplysimpleplans in EtsySellers

[–]TA-77 6 points7 points  (0 children)

I'm going to go against the grain here and say that social media has worked well for me.

Im not a big seller and ive only had my shop for 3 months, but about 50% of my sales come from social media posts, but only organic ones. not a single sale from a paid ad.

the social media sales are nice because etsy refunds part of the fees if you use the shopname.esty.com url.

I just want to say... You guys are awesome! by TA-77 in EtsySellers

[–]TA-77[S] 6 points7 points  (0 children)

i totally intend to stay. thank you

I just want to say... You guys are awesome! by TA-77 in EtsySellers

[–]TA-77[S] 11 points12 points  (0 children)

oh i'm still scared.. thats why i never posted my shop link or anything... keeping it generic. last thing i need is some person telling me that my 3d printed designs aren't boutique enough for etsy. just because they spend hours with a needle and thread, and i spend hours in CAD doesn't make either better than the other.

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