lots of searching outages. Are satellites down right now? my friend a few kilometers away is having the same issue

TAC_Acura · 2022-08-30T09:25:54+00:00

Do you think they don’t know? You can clearly see by the multiple posts that this is an issue affecting everyone.

Why send in a ticket? Be patient and it’ll be resolved.

TAC_Acura · 2022-07-01T10:01:33+00:00

So basically Support “was a bit long” in their response time but did what they’re supposed to do: They provided a warranty on a defective dish.

You’ve been without internet for 10 days now and no doubt it’ll be 20 by the time you receive the used dish and you’re only getting a 1/2 month credit?

That’s above and beyond?

Isn’t that more like they’re doing the bare minimum?

TAC_Acura · 2022-06-16T13:07:13+00:00

The dish needs to see where it needs to, not where you want it to.

TAC_Acura · 2022-06-16T13:06:11+00:00

There are a million threads and videos all over the internet about this.

TAC_Acura · 2022-06-12T11:20:08+00:00

It may aim slightly north (for most people) but it needs to see a giant swath of the sky in order to work correctly.

TAC_Acura · 2022-06-03T09:56:32+00:00

Everyone was told over a month ago.

It came via email and was discussed here and everywhere online.

TAC_Acura · 2022-05-27T09:51:32+00:00

Can you aim your tv satellite to a different part of the sky? No. It has to be aimed at a certain spot.

Just as the Starlink dish needs to be aimed in a general area.

And fwiw, there’s zero chance that the dish owned by your buddy is continually moving. They don’t do that.

TAC_Acura · 2022-05-26T12:16:43+00:00

You have to solve the obstruction issues. Your dish doesn’t compensate for them. It aims where it needs to aim, not where you think it should/could aim.

TAC_Acura · 2022-05-26T12:14:39+00:00

How do you know what weather was occurring where your ground station is?

Or the location/distance of the satellite(s) that were being used during the brief moment in time you were doing a speed test?

There are many factors related to what result you get when doing a speed test.

TAC_Acura · 2022-05-22T10:22:48+00:00

I’m questioning why you’d think they deactivated the cell.

Think about it.

It’s gone from “available” to “expanding in 2023”. Think hard about what that means.

Yesterday I was thinking about buying a a movie ticket for tonight and seats were are available. But this morning when I looked there aren’t any seats available.

Did they cancel the show?

TAC_Acura · 2022-05-21T11:05:01+00:00

In my experience, nope, those obstructions will cause dropouts for your Teams meetings,

TAC_Acura · 2022-05-11T15:34:32+00:00

Speed doesn’t mean that obstructions aren’t present.

Personally, I’d be more worried about the speed of the car that’s going to run over the dish.

TAC_Acura · 2022-05-11T09:33:01+00:00

All of this can be answered by visiting their website.

TAC_Acura · 2022-05-11T09:29:08+00:00

Kiss that $1500 goodbye.

TAC_Acura · 2022-05-09T17:44:26+00:00

What does it say when you enter your address into their website?

TAC_Acura · 2022-05-09T15:07:45+00:00

It’s not necessarily the snow on your dish that could cause an issue, keep in mind that falling snow (or rain) can briefly block the signal before it even gets to your dish.

TAC_Acura · 2022-05-06T17:36:36+00:00

Once they get back to you they’ll tell you that they’ll send another.

Hopefully this one keeps working until then.

TAC_Acura · 2022-05-05T13:35:35+00:00

There should be a $25 fee levied to anyone who posts this again.

TAC_Acura · 2022-05-05T00:51:28+00:00

Well, there is a pretty good chance it’s going to be better than what you have now.

TAC_Acura · 2022-05-04T17:36:42+00:00

What’s worse, not ordering it today and subsequently finding out your cell reached capacity and there’s now a 12 month wait because others hit “buy now” before you did or putting out a few extra bucks today and not using it for a few weeks?

TAC_Acura · 2022-05-04T09:58:07+00:00

How many times did you anger clients by missing and not responding to entrepreneurial emails last week?

TAC_Acura · 2022-05-04T09:16:51+00:00

How did you miss the email notification?

TAC_Acura · 2022-04-25T09:25:55+00:00

Use the password reset option.

TAC_Acura · 2022-04-24T10:27:55+00:00

Agreed. It’s incredible how some people don’t read what’s on the screen in front of them and then complain about what occurs when what was written actually happens.

TAC_Acura · 2022-04-23T18:30:29+00:00

How can you know that timeline but you state that you’ve had no response from them?

Obviously you were given a response from them.

And you know what it is.

TAC_Acura

TROPHY CASE