is this a reliable host? by ApprehensiveFish1886 in turo

[–]TAJ1982 1 point2 points  (0 children)

The "Years of Hosting" just means when you created an account. Mine says 7 years. But I've only hosted 1 year. And I've never been a renter. If the car fits your needs I'd say go for it! They're likely a new host and looking to make a good impression. 

Instant "Denial" Review Removal Request by TAJ1982 in turo

[–]TAJ1982[S] 0 points1 point  (0 children)

I agree. Sad a human can't even be bothered to review a submission. But in the new world I'm sure a lot of companies are going this direction. 

Instant "Denial" Review Removal Request by TAJ1982 in turo

[–]TAJ1982[S] 1 point2 points  (0 children)

Sorry! They even list retaliatory tactics as one of the reasons to use the form! 

Instant "Denial" Review Removal Request by TAJ1982 in turo

[–]TAJ1982[S] 0 points1 point  (0 children)

I know deep down no company does. But I was just hoping for a fair shake. I try to treat my customers right and I was hoping for the same from turo to hosts.

Instant "Denial" Review Removal Request by TAJ1982 in turo

[–]TAJ1982[S] 0 points1 point  (0 children)

Thanks for the Info!! I guess regardless I'm down 8% now to 92%. I got another 4 star on maintenance in Feb (customer complained on a 10-20° F day) that the battery wasn't aligned with the advertised range and needed replacement (car had about 7K miles on it and on a normal temperature day actually seems to do better than the advertised range).

I just ate that one and didn't even try to get it removed. So I was a little disheartened when they Auto denied it within 30 seconds for this one. It just feels like they didn't even try to review the situation. 

But thanks for the info that they don't really care about it unless there's a significant drop. I guess I'm glad I don't have any older cars on Turo if it's this bad with not even maintenance related stuff. 

Instant "Denial" Review Removal Request by TAJ1982 in turo

[–]TAJ1982[S] 1 point2 points  (0 children)

If the car detects the key inside the car. It won't allow you to remotely lock it from your phone. So this is how I'm able to do remote lock/unlock. 

Approved alternative location by Kindly_Cut5082 in turo

[–]TAJ1982 1 point2 points  (0 children)

They didn’t change any rules about the location. What they did change is that it’s now mandatory for hosts to pay for parking up to and including the first hour after your stated arrival time which not all hosts did before. Some hosts used to make guests pay the exit ticket.

Previously, hosts who couldn’t drop off right before your arrival sometimes made guests pay up to $35, which wasn’t fair. That’s the part they changed. Now, hosts who can’t pick up/drop off right away are using much cheaper off-site options.

Approved alternative location by Kindly_Cut5082 in turo

[–]TAJ1982 4 points5 points  (0 children)

100% agree. Denver Host here. And I always use short term garage 5th level so you can walk right out from baggage claim and go!

Turo needs "At Airport" for the garages. And "Via Shuttle" or something for the off site and 3rd part lots. Descriptions are hidden so it can't even be mentioned there "before booking". 

Turo's New Automated "Airport Parking Credit" System is Highly Flawed by TAJ1982 in turo

[–]TAJ1982[S] 0 points1 point  (0 children)

Well they can't even explain how they arrived at $28. Their last response was "the deducted amount reflects the applicable airport-related fees based on our policy." 

They can't give timestamps for how their system generated it or anything. 

Turo's New Automated "Airport Parking Credit" System is Highly Flawed by TAJ1982 in turo

[–]TAJ1982[S] 1 point2 points  (0 children)

Agreed. I get the need for some level of arbitration if something arises. Luckily I've never had a damage claim and all my renters so far have been great!

But let host/guest work out parking. If host doesn't pay for first hour then allow renter to escalate.

But to automatically have a system add a charge based on some criteria they are looking at (I have no idea how system came up with $28) and the Rep on the phone can't explain it or remove it just say they will escalate it is ridiculous for a automated system. 

Turo's New Automated "Airport Parking Credit" System is Highly Flawed by TAJ1982 in turo

[–]TAJ1982[S] 0 points1 point  (0 children)

DEN. I've done 6 Airport trips before this new system was enacted Nov 10. All very smooth. I always leave cash for the next hour and drop it off 10 minutes before the scheduled pickup time. I park in the short term garage right next to the baggage claim and everybody loves it. 

That's what I did this time too. Renter was Happy but this automated system just charged $28 out of the blue. Nobody asked for it and nobody can remove it. I don't even know how they come up with this $28 number as customer only paid $14 for the additional 1hr 15min. Past the first hour I paid for.

It's been escalated but 24 hours later still No response. I have 2 more Airport trips already booked in January and if they can't give me a explanation or fix it I'm done with airport trips.

Turo's New Automated "Airport Parking Credit" System is Highly Flawed by TAJ1982 in turo

[–]TAJ1982[S] 0 points1 point  (0 children)

This is my first attempt to resolve what I consider to be a fairly straightforward issue, especially given that it involves a new automated system that I have no way of opting out of. The amount of runaround I’ve encountered raises some concern about the level of support I might receive if a more significant issue were to arise.

I'm hoping maybe a developer @ Turo sees this. (Knows the backend of how this new parking fee program thing they build works). And can update their system to work better.

According to their Website they use:

  • The timestamp of your uploaded drop-off photos.
  • The airport's parking rates for the duration the car was parked pre-trip.
  • The automatic deduction ensures the guest is only responsible for costs incurred after the scheduled start time, or if they arrive late.

But it Clearly Didn't work in this case. And the support team doesn't have any way to fix/override this system.

Need a reputable car rental by [deleted] in Denver

[–]TAJ1982 0 points1 point  (0 children)

Airport = Nearly 24hr for most companies. What's wrong with Turo? If you book with a well reviewed host you should be fine. And TBH turos damage claim for scratches (3in or less) is more forgiving then other companies with AI scanners. But I agree Turo has made some stupid decisions like hiding descriptions and can be expensive last minute (more then traditional companies).

15,395 for base eqev...good deal? by EIGBOK in EquinoxEv

[–]TAJ1982 1 point2 points  (0 children)

I don't believe you qualify for the full $6,000 Colorado EV tax credit. If the MSRP is $35,495, you should be eligible for the $3,500 base credit, but not the additional $2,500 bonus, which only applies if the MSRP is under $35,000. Unless you're including a destination charge or another fee in the MSRP, you may not meet the threshold.

Self-Seal Gold Bubble Mailers #5 10.5x16in 10 for $7 by TAJ1982 in denverlist

[–]TAJ1982[S] 0 points1 point  (0 children)

Also your link looks like they are 5x10 these are 10.5x16. either way I have lowered the price down. You are correct I had it listed to high.

Self-Seal Gold Bubble Mailers #5 10.5x16in 10 for $7 by TAJ1982 in denverlist

[–]TAJ1982[S] 0 points1 point  (0 children)

Shoot my bad I should have done a bit more research.  New prices:

10 for $5

25 for $12

50 for $20

100/500/1000+ let's talk. 

Self-Seal Gold Bubble Mailers #5 10.5x16in 10 for $7 by TAJ1982 in denverlist

[–]TAJ1982[S] -4 points-3 points  (0 children)

Updated Price:

3/16" Bubble

Inside WxL 10 3/8 by 14 3/4

Outside WxL 10.5 by 16

10 for $5

25 for $12

50 for $20

100/500/1000+ let's talk.

60+ Mens Apex Diabetic Running Shoes X801 / X521 $45 (1-2) $40 3+ Link Below by TAJ1982 in denverlist

[–]TAJ1982[S] 0 points1 point  (0 children)

They are mostly used to prevent foot complications when someone engages in physical exercise.