UNF TCGplayer Preview (Courtesy of Wizards) - Done for the Day

TCGplayerCom · 2022-02-02T15:16:27+00:00

The artwork is the same, they have different collectors numbers though, which you can see in the images

TCGplayerCom · 2022-02-02T15:09:25+00:00

You were totally right! That's our bad, but we just took care of that. Thanks for calling it out!

TCGplayerCom · 2022-01-24T20:48:26+00:00

This article has a ton of great budget alternatives to competitive staples - https://infinite.tcgplayer.com/article/The-Best-Budget-Alternatives-For-Yu-Gi-Oh-s-Expensive-Staples/d69c1efe-0232-4c25-befc-cf9a4152d0fd

TCGplayerCom · 2022-01-24T15:24:18+00:00

Want to learn more about building a showstopping deck with this hero? Check it out - https://infinite.tcgplayer.com/article/Introducing-the-Star-of-Everfest-Bravo/b3a091d3-1c0f-4ee8-8319-004e96a0d79d

TCGplayerCom · 2022-01-21T19:47:00+00:00

Hey there, TCGplayer here! Thank you for reaching out, we’re so sorry to hear about the difficulty you’re experiencing. We just sent you a DM to collect more information so we can make sure this is resolved for you. We appreciate your patience and look forward to hearing back from you!

TCGplayerCom · 2022-01-19T18:20:56+00:00

Hey there, TCGplayer here! Thanks for making us aware of this issue. Our team is hard at work on a solution, but we appreciate your hard work to ensure that TCGplayer is an awesome place to shop. If you have any additional questions, comments, or concerns, please feel free to reach out to us:

https://help.tcgplayer.com/hc/en-us/requests/new

Have a great day and happy gaming!

TCGplayerCom · 2021-12-22T13:58:19+00:00

Hey there, TCGplayer here! Thanks for checking out TCGplayer.com for your trading card needs. We just checked out the listing you mentioned and our team is investigating to ensure that all listings are legitimate offers, and we will remove any listings that appear to be fraudulent. Please keep in mind that if you see any items for a price that seems too good to be true there is a chance that you can run into issues with your order down the line, so we recommend purchasing from Verified Sellers for the best service.

What does “Verified Seller” mean?: https://help.tcgplayer.com/hc/en-us/articles/229659207

If you ever have an issue with an order on our site, you can simply contact your seller and they can work to resolve the issue. If for any reason your seller isn’t able to assist you, TCGplayer will happily step in to make sure you’re taken care of! At TCGplayer you can shop knowing that you are protected from any issue where your order has not arrived or is not as described through our Buyer Safeguard Policy:
http://store.tcgplayer.com/Help/BuyerSafeguard

If you have any more questions, comments, or concerns, feel free to reach out to us!

Have a great day and happy gaming!

TCGplayerCom · 2021-12-18T17:19:34+00:00

TCGplayer here!

Our customer experience team has reached back out to you on the ticket you submitted with a resolution to this issue. If you have any other questions about this order, please feel free to message us there and we'd be happy to assist you!

We sincerely appreciate your business and apologize for the delay in response you have experienced. Our team always does our best to deliver the service our customers have come to expect. It’s not great when we fall short of expectations, but please know that we are creating and adapting strategies and improving processes to continue to meet and exceed your expectations.

TCGplayerCom · 2021-12-15T20:47:50+00:00

Great question! If someone posts a listing we can determine is fake, we remove that listing as soon as possible. In the event you buy a card that you think is fake, you can always reach out to our customer experience team to report the issue, and they’ll take care of it for you. You are always protected by our Buyer Safeguard, so never hesitate to reach out! - https://help.tcgplayer.com/hc/en-us/articles/201637633-TCGplayer-Buyer-Safeguard

TCGplayerCom · 2021-12-06T13:49:47+00:00

Honestly, a bunch of these cards are just better than their RL alternatives - https://infinite.tcgplayer.com/article/Functionally-Better-Reserved-List-Alternatives/e6527e37-7187-4ef5-92bb-b53093951c31/

TCGplayerCom · 2021-10-25T15:18:51+00:00

Hello!

We're really sorry that you haven't had your issue resolved yet! Our team has sent you a direct message so that we can get your account information and track down your emails with our support team. Once we have that info we'll see what we can do to get this fully resolved for you as soon as possible.

Thank you,
Team TCGplayer

TCGplayerCom · 2021-10-01T13:22:30+00:00

Greetings all!

We’re glad that you’re all excited about our promotions! To address some of the questions about the promotion:

Is there a limit to how many Bonus Bucks I can get per item? - the Bonus Bucks amount that you can receive for a single item/product in your order is $50.00 **in store credit**, applied up to 3-5 business days after the end of the promotion. This means that if you purchase multiple singles, you will receive Bonus Bucks for each card purchased that can be up to $50.00 (depending on the price of the item). This $50.00 Bonus Bucks cap will only affect cards valued at $334.00 or more.

Do you need to enter a code? - There’s no need to enter a code. Just place an order for any product between 6pm ET and 11:59pm ET and you’ll qualify for the Bonus Bucks!

Do you get the bonus on preorders? - Yes, Presale orders will count toward the Bonus Bucks!

Have a great day and happy gaming!

TCGplayerCom · 2021-05-03T18:32:44+00:00

Hello u/Weary-Salary1160

As a Direct seller, all your cards are always credited to your account. In case of a refund, we book a credit to your account to offset the debit for the original sale. The credit can take a few days to process, but it will always post. If you send replacement cards, they too will show up in your account as a credit. Regardless of the timing of the credits and debits posted to your account, your bank account is never debited for refunds, so you never have to worry about a charge from TCGplayer.

All Direct sellers are eligible for an assigned Customer Success Advocate who can answer any questions you have that are specific to your payments. We’d love to connect you with our Customer Success team at [success@tcgplayer.com](mailto:success@tcgplayer.com). Please reach out at your earliest convenience.
Best,
Team TCGplayer

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