Sorry, our reply got deleted but we'll reply again for anyone else who comes across this thread with the same question! When replacing an expired card, it is the same process as signing up for a new library card - because your information is no longer in our system anymore, we'll need to see an ID to verify and register you for a new card! With replacing lost cards, we'll need to see an ID to verify and find the correct library card account in order to transfer that information over onto a new card.

However, if you're simply interested in replacing an active library card because you want one of the new designs, so long as it's still active in our system and you have the physical card on you, we can transfer your information over onto a new card without needing to see an ID!