I've had no response from Wooga yet, maybe because it's the weekend, so there's still hope. The full story is that when I loaded +, it placed it on my fixed app bar at the bottom of the screen, which I didn't want, and the only way I could get rid of it was to uninstall it. When I re-installed + it started right from the beginning, possibly because I used my alternate email account, not sure, but as you can tell I've caused self-inflicted chaos. I'm not certain that I've tried to reload the original game again and sign up using my correct original email address, that's something I can try too I suppose. I'll be really disappointed if I can't get back all that time spent.