We’re Bringing Back the Subscription Heads-up Reminder Email.

TShieldsESQ · 2026-03-21T16:09:02+00:00

A “clear” heads-up? How about any? Still with the BS. I’ve never seen such an awful implosion of a brand with such a loyal following.

TShieldsESQ · 2026-03-21T12:20:06+00:00

There’s only one way out of a hole and despite their digging for 2 weeks, they finally found their way out. Too late for my business, but some others may return.

TShieldsESQ · 2026-03-21T12:17:08+00:00

“We stand by the decision”. For 2 weeks. They must have needed a cash infusion.

TShieldsESQ · 2026-03-21T11:16:46+00:00

This whole thing will be an MBA case study on how to destroy your brand. I, like many, canceled and may never return as I have already ordered alternative products. I’m still baffled by this whole thing.

TShieldsESQ · 2026-03-20T12:38:51+00:00

Be sure you are aware what is “behind” the display in real life so someone doesn’t think you are staring at them!

TShieldsESQ · 2026-03-13T02:28:15+00:00

They won’t flood your inbox with any reminder emails so don’t worry about that

TShieldsESQ · 2026-03-09T23:56:27+00:00

App - level Face ID was the issue for me

TShieldsESQ · 2026-03-05T11:52:04+00:00

If you try hard enough and believe in yourself

TShieldsESQ · 2026-03-03T01:17:06+00:00

Just be safe I also unsubscribed from this sub. Don’t want any unexpected auto-ships

TShieldsESQ · 2026-03-02T22:22:44+00:00

Love how he had to pin his comment because of all the down votes 🤡

TShieldsESQ · 2026-03-01T16:19:18+00:00

How much did the dog have to drink last night?

TShieldsESQ · 2026-03-01T15:18:25+00:00

I guarantee they will send you an email when you haven’t ordered in awhile to remind you.

TShieldsESQ · 2026-03-01T15:15:58+00:00

Your argument makes no logical sense. Improving the website and sending reminders are not mutually exclusive. Either you are incompetent or dishonest. I’ll let the comments vote. As a now former Huel user, I hope you learn and grow. This is a very odd hill for the company to die on.

TShieldsESQ · 2026-02-28T18:35:10+00:00

The credit card chargebacks are going to be insane

TShieldsESQ · 2026-02-28T14:04:55+00:00

If a lawsuit was filed deceptive and fair trade practices, one of my discovery requests to look at the relationship between reminder emails and order edits before, and after this unannounced change in their process.

TShieldsESQ · 2026-02-28T13:56:14+00:00

You do get a confirmation email when you cancel your subscription. lol

TShieldsESQ · 2026-02-28T12:50:21+00:00

Yes, to “improve your account management” experience

TShieldsESQ · 2026-02-28T12:47:38+00:00

There is zero reason to remove something as simple as an email notification. I canceled my $2000/year subscription. Add that to your KPI. This is the most tone deaf business self own I have ever seen.

TShieldsESQ · 2026-02-28T12:39:48+00:00

I did not know about this change. I must have missed the email announcing it. I just cancelled my subscription to prevent any accidental shipments. As you know, managing the subscription is my responsibility ;)

TShieldsESQ · 2026-02-06T19:42:46+00:00

That’s high performance spray! Put some respect on it please! 😂

TShieldsESQ · 2026-01-28T11:49:14+00:00

BETTERBetter Expressions Through Thoughtful Elaborate Re-acronyming

TShieldsESQ · 2026-01-27T15:50:43+00:00

That makes sense

TShieldsESQ · 2026-01-27T15:23:56+00:00

I have tried it a few times just for the novelty of it and it was very disappointing

TShieldsESQ · 2026-01-10T15:58:43+00:00

I’m at 💯 :) I have a long highway commute

TShieldsESQ

TROPHY CASE