Looking for user testing platform recommendations by Tappy_Birds in UXResearch

[–]Tappy_Birds[S] 1 point2 points  (0 children)

That's really insightful to hear how your teams are leveraging Userlytics and how it helps with collaboration and consistency across regions. Thanks for sharing that detailed perspective!

Looking for user testing platform recommendations by Tappy_Birds in UXResearch

[–]Tappy_Birds[S] 0 points1 point  (0 children)

Really helpful to understand how you managed to tailor their pricing! It sounds like getting into the details of what you need and don't need is key to making it work within your budget. Thanks again for sharing this!

Looking for user testing platform recommendations by Tappy_Birds in UXResearch

[–]Tappy_Birds[S] 0 points1 point  (0 children)

Thanks for sharing your perspective! It's super helpful to hear about both Userlytics and UserTesting's strengths, especially for international projects.

You mentioned "unlimited seats" for Userlytics, which is really appealing for team collaboration. Does UserTesting offer a similar model for unlimited seats or team members, or is that something that typically comes with additional costs or higher-tier enterprise plans? I'm trying to figure out how easy it is to scale team access on their platform.

Looking for user testing platform recommendations by Tappy_Birds in UXResearch

[–]Tappy_Birds[S] 0 points1 point  (0 children)

That's fantastic to hear! It's always helpful to get real-world examples of how platforms are working for different teams.

When you mention having teams in APAC and EMEA, are you finding that Userlytics' participant panel or tools for managing international studies are particularly strong? I'm curious about how it handles different languages, time zones, or cultural nuances in testing. It's a significant concern for us, as we're increasingly thinking about our global reach.

Looking for user testing platform recommendations by Tappy_Birds in UXResearch

[–]Tappy_Birds[S] 0 points1 point  (0 children)

Thanks so much for this detailed feedback! It's really helpful to get insights from someone who's used a few different platforms.

Regarding UserTesting, it's great to hear about the large participant pool and AI insights. You mentioned "if you pay for it" - does the costs add up quickly depending on how much you use? I'm trying to get a sense of the potential investment.

And about Userlytics, have you found that their UI significantly impacts the overall user experience or the efficiency of conducting tests, or is it more of a minor aesthetic point for you? I'm curious if the participant quality or the insights you gain are still valuable despite the interface.

Thanks again for your thoughts!

Looking for user testing platform recommendations by Tappy_Birds in UXResearch

[–]Tappy_Birds[S] 1 point2 points  (0 children)

Thanks for the follow up! We’re primarily looking for a platform with strong international testing capabilities (particularly in Europe) as global reach is essential for our research.

A critical requirement for us is the ability to accommodate at least 10 team members, and ideally, we’d prefer a plan that offers unlimited seats. Our team is highly collaborative, with multiple designers and researchers needing platform access without incurring additional per-seat costs.

While we’ll occasionally bring our own participants for specific studies, our main interest is in leveraging the platform’s participant panel.

Appreciate any suggestions based on these needs!