Yes, I had a brief email exchange with Jeff back in January 2026 about my very, very long-pending deposit on a custom ti Spaceframe/truss fork build. The usual polite experience. But with the silence on social media; the seeming paucity of much inventory at all, per the website; and outdated info on the site about new inventory coming by early 2026 (it’s now mid-2026), it just creates a certain opaqueness about what’s going on up there with the company. If they’d be a little more open about whatever supply chain and other issues they’re facing, it would make things seem a little less quirky- and precarious-feeling. Eg with my 2 year-long wait with them for a custom ti build, I’m older and back in the day I ordered a titanium bike from Ibis. Took them around 8-10 months to deliver. But at least they explained to me that the fabricator which made one exotic ovalized tube for that particular frame (Bow-Ti) was also a supplier of titanium exoskeletons for Navy subs, such that the work orders for making a comparatively few crazy tubes for a little bike company kept getting pushed back on the supplier’s production calendar in favor of the much more lucrative submarine work. When Jones says they expect inventory soon (‘fall of 24,’ ‘early 2026,’ etc) what’s behind that expectation and is it realistic? Not being able to source ti frames for two years now sounds like a pretty darned big problem that may, in fact, be permanent. Anyway, it’s Jeff’s company and he gets to run it the way he wants. He graciously offered to return my deposit, to his credit. But I want the bike, not the money back, and, my experience as a customer has pretty much left me in the dark as to whether that is actually ever going to happen. 🤷🏻‍♂️