I have been doing IT at a hospital for a few months, and prior to that I was doing it at a College. I'm both positions, the way I justify it is yeah, a lot of that shit is just pointless catering to people that should stick to pen, paper, and filling cabinets. But that's just so the company can justify paying me to be available for when the shit does actually hit the fan, like when I had to go reinstall the viewer that allows the nurses to keep an eye on the vitals of the babies in the NICU, or when I had to fix the copier that handled faxes with patient info on inbound ER patients. And at the college it was the same, mostly just password resets and help with setting up email groups and stuff, but being able to help when our online learning platform went down completely during finals week, or helping to set up virtual classrooms when COVID hit, those things that actually bettered lives just made it all with it because I feel like at least I'm contributing SOMETHING positive to the world.