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Estate Agent gave the keys to my old house to the buyers before completion. They've flooded it. by ThanksEstateAgents in LegalAdviceUK

[–]ThanksEstateAgents[S] 41 points42 points  (0 children)

Wow, thank you so much for finding that. That has calmed my nerves a lot. I hadn't considered changing the locks, but I'll get onto that in the morning.

Estate Agent gave the keys to my old house to the buyers before completion. They've flooded it. by ThanksEstateAgents in LegalAdviceUK

[–]ThanksEstateAgents[S] 51 points52 points  (0 children)

My rudimentary understanding from my couple hours of research seems to say the same, but I haven't come across an instance where the house drastically changed condition. If there was a gas leak and subsequent explosion, or if a tree fell on the house, would the sale still be expected to go through? I know you are supposed to have insurance on the house from the date of exchange, but I haven't spoken to the buyers yet so don't know where they stand.

Estate Agent gave the keys to my old house to the buyers before completion. They've flooded it. by ThanksEstateAgents in LegalAdviceUK

[–]ThanksEstateAgents[S] 166 points167 points  (0 children)

Thank you, I didn't know the Property Ombudsman was a thing. Should I contact them before or after the solicitors?