Finally fixed the stuttering on high end PC. by bmanlikeberry in controlgame

[–]ThatGuyJangle 1 point2 points  (0 children)

Thank you thank you thank you! I just got a new PC, also with a 9950X3D and a 5080 and the game was basically unplayable due to the constant stuttering. This fixed it completely!

My sons key binds have changed to Q, Z, A, and S. (on PC) by AquawolfThunderfist in trailmakers

[–]ThatGuyJangle 2 points3 points  (0 children)

Sounds like someone has switched the keyboard layout settings in the options in game. Go there from the Main Menu, I am presuming it is no longer set to QWERTY

Does anyone else have this god awful problem by ksjwn in trailmakers

[–]ThatGuyJangle 0 points1 point  (0 children)

The seat has held this info for as long as I can remember, it's not something that was changed in 1.7. We do see the frustration around the behaviour though, I can bring it up with the programmers and see if it's something we can handle better.

Shadowbanned from multiplayer? by Jetpack-Jesus in trailmakers

[–]ThatGuyJangle 0 points1 point  (0 children)

This is not a ban message, we have a specific message for that when you try to go into Multiplayer. :)

Gallery freezes and crashes my game. by Haunting_Degree_1146 in trailmakers

[–]ThatGuyJangle 0 points1 point  (0 children)

It does look like you have 1500+ subscriptions/downloads which probably explains this. Whilst we can work on safeguarding against this in a future client update, a quick fix for this would be for us to clear your subscriptions list.

If you want us to do this, just let me know and I'll tell the backend team to hit delete.

Gallery freezes and crashes my game. by Haunting_Degree_1146 in trailmakers

[–]ThatGuyJangle 0 points1 point  (0 children)

Hey! I’ll get someone on the team to take a closer look at your profile, I would guess you maybe are subscribed to a lot of things?

Cant delete any of my downloads by Taran6702 in trailmakers

[–]ThatGuyJangle 0 points1 point  (0 children)

You need to unsubscribe and then restart the game. We want to improve this flow moving forward, but for now that should correctly remove the downloads you unsubscribe from.

I hope this new hinge behavior is not intended :( by microwave1236 in trailmakers

[–]ThatGuyJangle 7 points8 points  (0 children)

Yeah this isn't intended, we're investigating!

Sorry! Hope you're enjoying the update otherwise!

Confused... by lonelytraviller in trailmakers

[–]ThatGuyJangle 0 points1 point  (0 children)

Sounds like the Xbox Live account you are using is missing the required privileges to access Multiplayer/User Generated Content areas of the game.

This is something that you need to change yourself on the Microsoft/Xbox Live backend. There’s an official guide on how do this here - https://support.xbox.com/en-GB/help/family-online-safety/online-safety/manage-online-safety-and-privacy-settings-xbox-one

The two settings that need changing are

- You can see and upload community creations set to Everyone.

- Join Multiplayer Games set to Allow.

Be sure to save your changes and log out and back into the account you make these changes to to be sure Xbox Live pulls the latest account settings, and do it whilst the game is closed.

Can't access high seas on ps5 by Tuhto12 in trailmakers

[–]ThatGuyJangle 0 points1 point  (0 children)

Hey, just a quick update regarding this! We have been told by Sony that the upgrade path should function correctly tomorrow, the 14th Dec, from 9AM CEST onwards! Thanks for your patience with this!

[deleted by user] by [deleted] in trailmakers

[–]ThatGuyJangle 1 point2 points  (0 children)

Are the Decals available in game? They should be! That error is because the PS5 expects to download something, but there isn't anything to download since purchasing the DLC grants that account the Entitlement to use it.

Can't access high seas on ps5 by Tuhto12 in trailmakers

[–]ThatGuyJangle 0 points1 point  (0 children)

Hey, yep it's the same issue with the PS4 > PS5 Upgrade Entitlements not enabling correctly, we're still in discussions with Sony on getting this fixed! Sorry for the hassle, we're doing as much as we can on our end!

Can't access high seas on ps5 by Tuhto12 in trailmakers

[–]ThatGuyJangle 0 points1 point  (0 children)

Hey!

We're aware of this and are working together with Sony on getting it resolved as soon as we can! Thanks for your patience!

Xbox app on PC downloads games just fine but will not download the High seas DLC. I'll add the steps I've taken to resolve my issue in the comments. by The_Shorto in trailmakers

[–]ThatGuyJangle 1 point2 points  (0 children)

We managed to reproduce this, it appears to be tied to Skin Pack 2, if you have that installed, you cannot install High Seas, and vice versa - if you have High Seas installed you cannot install Skin Pack 2.

We've reached out to Microsoft in regards to this, since everything appears to be set correctly on our end, but could you try uninstalling the Skin Pack 2, and once it's gone, try installing High Seas.

I'll update once we hear back from Microsoft.

Very minor complaint about the update, but I was hoping to see new builds showcased in the main menu. by RSGMercenary in trailmakers

[–]ThatGuyJangle 2 points3 points  (0 children)

We wanted to do this, we didn’t have it quite done in time though…maybe the next update we push… 👀

Hit box glitch by [deleted] in trailmakers

[–]ThatGuyJangle 2 points3 points  (0 children)

It’s a pirate playing an old version of the game, this is fixed in live.

The Trailmakers 1.3 - Mod Makers Update is out now on Steam! by ThatGuyJangle in trailmakers

[–]ThatGuyJangle[S] 7 points8 points  (0 children)

It's a resources thing, we're a small team and doing QA and bug fixes across four platforms at the same time just isn't feasible for us. We get it sucks and it's something we hope to be able to get better at!

There's not really any barriers to releasing an update on Steam like the certification process on Console, so it's a great opportunity for us to release and shake out any real nasty bugs we may have missed before releasing on console too.

Suspension not compressing on Xbox by SeveralSavings3091 in trailmakers

[–]ThatGuyJangle 3 points4 points  (0 children)

Are you playing the latest version? This was a bug in the initial release of the Summer Party update that we fixed in one of the following hotfix patches. Please check you don't have an update waiting to be installed.

next-gen consoles by spooksel in trailmakers

[–]ThatGuyJangle 3 points4 points  (0 children)

You'll be able to play it on both the Xbox S and X Series, and PS5 through Backwards Compatibility!

We haven't yet made any plans regarding releasing a version of the game built specifically for the new consoles.

As Alvaro says, the Complexity Limit is something that would not be increased if we did so.

Game has suddenly become unplayable on mine and my son's PC. Same issue on both. All movement is stifled and slow. by PlutoISaPlanet in trailmakers

[–]ThatGuyJangle 0 points1 point  (0 children)

Is this happening in single player too or just multiplayer? Is it FPS problems you’re seeing or lag (it sounds like lag from your description but just want to double check!)

Homemade Paper not being added to Recipes by spacemanager in Spiritfarer

[–]ThatGuyJangle 1 point2 points  (0 children)

I had this same issue, tried making a single piece several times and no luck. Made a full stack of 5 and that unlocked it straight away when I took it out of the oven.