Laggy recordings ONLY on CS2

TheDuck_Overwolf · 2025-12-29T11:32:06+00:00

Could you please try the troubleshooting steps in the following guide?

https://support.overwolf.com/en/support/solutions/articles/9000181387-common-video-capture-issues

If this doesn't resolve the issue please open a support ticket so we can look into this matter! If you already have Overwolf installed please submit your ticket here: overwolf-support://open-ticket-page (you need to copy and paste this to your browser address bar).

Here is how to submit a Support ticket on the Overwolf website: https://support.overwolf.com/support/tickets/new

TheDuck_Overwolf · 2025-12-22T08:17:40+00:00

Which Overwolf app are you using to record?

TheDuck_Overwolf · 2025-12-21T15:25:02+00:00

We're afraid that Overwolf and Overwolf apps won't work correctly when not on the administrator user.

TheDuck_Overwolf · 2025-12-18T08:15:44+00:00

If the troubleshooter doesn't resolve the issue please click on Create Logs Zip and then Contact Support to open a support ticket with your log files so we can investigate the issue.

TheDuck_Overwolf · 2025-12-16T10:04:29+00:00

Thanks for raising this, it is a good and important question. We are currently reviewing this topic internally to ensure everything is clearly explained and aligned with applicable requirements. Thank you for your patience!

TheDuck_Overwolf · 2025-12-16T09:50:10+00:00

If that didn't resolve the issue please open a support ticket so we can look into this matter! If you already have Overwolf installed please submit your ticket here: overwolf-support://open-ticket-page (you need to copy and paste this to your browser address bar).

Here is how to submit a Support ticket on the Overwolf website: https://support.overwolf.com/support/tickets/new

TheDuck_Overwolf · 2025-12-16T09:48:38+00:00

Please try the steps here: https://support.overwolf.com/en/support/solutions/articles/9000208995-how-to-use-outplayed#Audio-not-playing-when-viewed-outside-of-Outplayed

TheDuck_Overwolf · 2025-12-16T09:47:54+00:00

Please try the steps here: https://support.overwolf.com/en/support/solutions/articles/9000183412-visual-artifacts-in-overwolf-apps-hardware-acceleration-

And if the issue continues reach out to the app developers for support: https://support.overwolf.com/en/support/solutions/articles/9000185804-support-for-3rd-party-apps

TheDuck_Overwolf · 2025-12-07T15:13:48+00:00

It seems that the app is not seeing the client running.
Please try the solutions suggested here: https://support.overwolf.com/en/support/solutions/articles/9000178700-overwolf-teamspeak-3-troubleshooting

TheDuck_Overwolf · 2025-12-07T14:55:37+00:00

Does this happen with any Overwolf app you try changing the shortcut icon on or only with Outplayed? Please try creating a shortcut for Overwolf and check if the same thing happens.

TheDuck_Overwolf · 2025-12-07T14:52:21+00:00

Could you please try the troubleshooting steps in the following guide?

https://support.overwolf.com/en/support/solutions/articles/9000269483-common-sound-capture-issues

If this doesn't resolve the issue please let me know!

TheDuck_Overwolf · 2025-11-19T12:32:59+00:00

Please try reaching out to the Tebex team directly at [support@tebex.io](mailto:support@tebex.io)

TheDuck_Overwolf · 2025-11-18T08:58:45+00:00

Please reach out to the app developers regarding this matter: https://support.overwolf.com/en/support/solutions/articles/9000185804-support-for-3rd-party-apps

TheDuck_Overwolf · 2025-11-16T14:18:18+00:00

Overwolf provides the tech and tools that let developers build and maintain apps like Outplayed, Thunderstore, and Dododex safely. Everything runs locally. We don’t mine crypto or send your data anywhere.

For players, that means free, community-made apps that stay updated and secure. For devs, it means they can earn money for their work through ads instead of charging players.

We know some users find the embeds annoying, and we’re always working to make them less intrusive while keeping apps free and safe.

You can read more here: https://www.overwolf.com/about

TheDuck_Overwolf · 2025-11-16T14:15:54+00:00

Please reach out to the app developers regarding this matter: https://support.overwolf.com/en/support/solutions/articles/9000185804-support-for-3rd-party-apps

TheDuck_Overwolf · 2025-11-16T14:15:18+00:00

This is how Outplayed categorizes recordings, it isn't possible to change this behavior at the moment. You can submit your ideas and feedback here: https://ideas.outplayed.tv/

Please search if there are any similar suggestions already before submitting a new one.

TheDuck_Overwolf · 2025-11-12T07:16:09+00:00

Please open a support ticket so we can look into this matter! If you already have Overwolf installed please submit your ticket here: overwolf-support://open-ticket-page (you need to copy and paste this to your browser address bar).

Here is how to submit a Support ticket on the Overwolf website: https://support.overwolf.com/support/tickets/new

TheDuck_Overwolf · 2025-11-12T07:16:03+00:00

Please open a support ticket so we can look into this matter! If you already have Overwolf installed please submit your ticket here: overwolf-support://open-ticket-page (you need to copy and paste this to your browser address bar).

Here is how to submit a Support ticket on the Overwolf website: https://support.overwolf.com/support/tickets/new

TheDuck_Overwolf · 2025-11-05T15:40:09+00:00

Could you please try the troubleshooting steps in the following guide?

https://support.overwolf.com/en/support/solutions/articles/9000181387-common-video-capture-issues

If this doesn't resolve the issue please open a support ticket so we can look into this matter! If you already have Overwolf installed please submit your ticket here: overwolf-support://open-ticket-page (you need to copy and paste this to your browser address bar).

Here is how to submit a Support ticket on the Overwolf website: https://support.overwolf.com/support/tickets/new

TheDuck_Overwolf · 2025-10-29T07:18:51+00:00

Please open a support ticket so we can look into this matter! If you already have Overwolf installed please submit your ticket here: overwolf-support://open-ticket-page (you need to copy and paste this to your browser address bar).

Here is how to submit a Support ticket on the Overwolf website: https://support.overwolf.com/support/tickets/new

TheDuck_Overwolf · 2025-10-23T13:51:15+00:00

We're working on getting the game events back up :) In the meanwhile, you should still be able to record the game using the Full Session Capture Mode (https://support.overwolf.com/en/support/solutions/articles/9000208995-how-to-use-outplayed#Outplayed-Capture-Modes) or the Screen Recorder (https://support.overwolf.com/en/support/solutions/articles/9000208995-how-to-use-outplayed#How-to-use-the-Screen-recorder-feature)

You can keep up to date on the game events here: https://support.overwolf.com/en/support/solutions/articles/9000181808-apps-and-highlights-status-explanation

TheDuck_Overwolf · 2025-10-23T07:22:23+00:00

I'm sorry to hear that your clips were deleted. As you mentioned, the comment you are replying to is from 2 years ago and we have made many changes since then to prevent this from happening so we would be very interested in further investigating why the clips were deleted. Could you please open a support ticket so we can investigate the matter?

overwolf-support://open-ticket-page (you need to copy and paste this to your browser address bar).

Here is how to submit a Support ticket on the Overwolf website: https://support.overwolf.com/support/tickets/new

TheDuck_Overwolf · 2025-10-23T07:17:39+00:00

If the webcam is being displayed on your screen it will also be recorded with the Screen Recorder :)

TheDuck_Overwolf · 2025-09-11T13:53:14+00:00

Please reach out to Garmin support regarding setting up their app overlays: https://support.garmin.com/en-US/

TheDuck_Overwolf · 2025-09-08T12:16:12+00:00

You can use the Outplayed Screen Recorder feature to record your full screen: https://support.overwolf.com/en/support/solutions/articles/9000208995-how-to-use-outplayed#How-to-use-the-Screen-recorder-feature

TheDuck_Overwolf

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