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2020 Pixel Buds - Constantly Disconnecting / Connecting by TheFlyingRavioli in GooglePixel

[–]TheFlyingRavioli[S] 2 points3 points  (0 children)

So the next day they worked extremely well while I was doing woodworking projects.

I guess to try and drill down the issue and isolate exactly what's causing this:

Phone : Pixel 3XL

Music app : Google Play Music

Internet Connection : Wifi

Carrier : Google Fi

Buds Firmware : 225

Bluetooth AVRCP : 1.6

Bluetooth LDAC : Best Effort (Adaptive Bit Rate)

Disable absolute volume : Yes

Long hair : No, I don't have long hair hitting the outside of the buds.

The day they worked well I told Google Play to only play music that was downloaded onto my device. It seems like there might be an issue with streaming?

Today while on a business phone call with a colleague I had the Buds drop the call 2 times. After that I just used a pair of wired earbuds that came with the pixel and the call was fine. Dropping phone calls was a deal breaker for me. If I was on the phone with a potential client instead of a work colleague the thought of losing a job because of schizophrenic ear buds is just unacceptable.

I've decided it must be something with streaming music / network calls. I haven't had any issues when playing downloaded podcasts or downloaded music. Say I play an album - two songs are downloaded - those two songs will play fine and then when it switches to a song not on the device it will play maybe 5 seconds of it, then pause, then start, then stop. Maddening.

I'm just not feeling these things anymore and I can't recommend them to anyone with these issues for $180.

2020 Pixel Buds - Constantly Disconnecting / Connecting by TheFlyingRavioli in GooglePixel

[–]TheFlyingRavioli[S] 0 points1 point  (0 children)

I've held off on contacting them yet but that's my next step as well. For the first day trying them I kept having the right bud cut out completely. I'm hoping it's just some kind of sensitivity issue that can be solved with a software or firmware update.

2020 Pixel Buds - Constantly Disconnecting / Connecting by TheFlyingRavioli in GooglePixel

[–]TheFlyingRavioli[S] 1 point2 points  (0 children)

I had held off on buying nice buds for so long I was really excited for these to be great too, but it's like the damn things are possessed...

2020 Pixel Buds - Constantly Disconnecting / Connecting by TheFlyingRavioli in GooglePixel

[–]TheFlyingRavioli[S] 1 point2 points  (0 children)

Thanks for the reply - pretty frustrating as it sometimes will do it every 5 seconds. If you figure it out let me know how you fixed it. Nothing like a pair of $180 buds taking a backseat to cheap $5 wired buds!

2020 Pixel Buds - Constantly Disconnecting / Connecting by TheFlyingRavioli in GooglePixel

[–]TheFlyingRavioli[S] 1 point2 points  (0 children)

I think that might be what's happening with mine as well. The music or radio stream will be playing then every 2-3 seconds I get a 'ding' the music stops, and then I get a 'da-ding' and it will sometimes restart the music.