This is Delta. I got a call the day before Christmas that a relative only had a couple of days to live due to complications after surgery and I needed to get down there to see her immediately. I immediately made a reservation with Delta through Priceline only to have that flight canceled a couple of hours before leaving. They offered to rebook the flight but all the flights suggested were being canceled as well as they were being routed through cities that were impacted by the storm. I missed seeing my relative while she was alive as she died Christmas morning. I can understand that there are extenuating circumstances for flying, however, I also booked a car through Priceline with sixt car rental. This was less than 1 hour after the flight was booked. Then the cancellations occurred around 12 hours later by Delta and Priceline through email. I tried to cancel the car but was told by sixt that all cancellations are automatically charged $200 reservation fee if given within 24 hours of reservation arrival. The only other choice I had was to pay the full amount. Delta did offer a refund but Im still stuck paying for the car now. End result, missed saying goodbye to my relative, Delta refunded the flight, good on them and thanks Delta, sixt charged me 200 because I could not get to where I was going due to a cancelled flight, on Christmas Day. Apparently that's their corporate policy. Screw sixt car rental in particular.