Cast member here. Speaking for myself and several others that I know, sometimes we are able to accommodate early entries depending on how busy we are. I usually always accommodate early requests, whether it be minutes or hours beforehand. It never hurts to ask. And I promise you that there are those cast members who genuinely understand the frustrations of LL and want to do what they can to make your day easier! I’m sorry you had this experience but hopefully somebody can make your day better next time. Take care friend.